Meaghan Walsh Beds comfy and bathroom was average. If you're in the area again, we'd appreciate the chance to provide you with more suitable accommodations. Beautiful and comfortable will definitely make this a regular when in Newport! But that's how it's apparently set up. The lobby is very nice and the staff were very accommodating and friendly. Copyright 19962022 No bread was served either and my kid was starving. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We are honored to have had the opportunity to host you again. For your convenience, information regarding our parking and resort fees is published online so it can be reviewed before making a reservation. It is an older hotel and the bath sink arrangement was a bit strange but it works and I cannot imagine that moving plumbing is a reasonable thing to bring things to our normal General Manager, Dear Patricia, We're saddened to learn you did not enjoy your stay despite our convenient location. General Manager, Response from General Manager on Jun 9, 2022, Dear Ilona, This stay was fraught with issues. Here you'll find a more casual, but still upscale menu of burgers, flatbreads, and sandwiches. You can be confident that we will look into your comments to ensure that our accommodations are in top-notch condition. There are still some fun historical pieces throughout the hotel; the keys hanging behind the front desk (just for decoration) are the originals from the 1926 hotel. The property is beautiful but the rooms are not nice , air condition is too loud , the bathroom light did not work and make a horrible sound , they did not make the room , cost is too elevated for this hotel . Meaghan Walsh Best of all, set in a perfect location walking distance to all the shops and restaurants. As a result, we have notified our team of your comments accordingly. Sincerely, The bar cocktails were terrible. Overall, the lounge area was great. Charged me a resort fee of $75 at check out, only releasing part of the cc hold they said they would release entirely at checkout. Contributions should be appropriate for a global audience. Very clean hotel. We verify reviews to ensure the traveler booked with Expedia Group. Thank you for your insight in these regards, and we wish you safe and happy travels ahead. Thank you for choosing to stay with us. A lobby bar is part of One Bellevue, and is open from morning to late night. The windows were not sealed properly and a cold breeze blew in through the cracks. The beds and pillows were terribly uncomfortable. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Pool area very nice but no towels when we went in. We enjoyed our stay. We look forward to welcoming you back in the future; we want to go above and beyond your expectations. Then the hot water didn't work. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. By proceeding, you agree to our Privacy Policy and Terms of Use. Sincerely, Meaghan Walsh General Manager, Response from General Manager on Jul 8, 2022. Sincerely, One Bellevue is the hotel's main restaurant, it serves an elegant, upscale, and tasty breakfast, lunch, and dinner. Sincerely, Those looking for modern bed-and-breakfast charm might consider Gilded, a Lark Hotel that features plenty of history but with a funky twist, at a similar price in the Historic District of Newport. Hidden fees. Choose your currency. Meaghan Walsh Please check our partner sites when booking to verify that details are still correct. Sincerely, Sincerely, Brighter lights over sink would be nice. Staff was nice and friendly. Property was in good location and was very nice in many ways. We appreciate you for finding the time to share your experience. You would think for the extra cost the reception staff would tell you what the extra amenities were & where to find them, but they gave us our room keys & that was it. General Manager, Thank you for the outstanding review of your recent stay at Hotel Viking. Kid friendly and animal friendly. A wonderful time!! I found the hotel & experience extremely underwhelming for the price. You can sort and/or filter them by time of year, review score, and more. Disliked: Property conditions & facilities. Beds were super comfy. Meaghan Walsh Close to all. Concierge services are available for guests at the front desk, and valet parking is available for a daily fee. Additional sorting options might be available (by type of traveler, by score, etc). Thank you for sharing your thoughtful praise and commending our hard-working staff; we look forward to sharing your compliments with them! We are pleased to hear our convenient location worked well with your plans. With 12 spacious meeting rooms expect to see business conventions, weddings, and upscale events. No conditioner was provided either. General Manager, Response from General Manager on Mar 29, 2022, Dear Karin, Poor lighting in bathroom. I didnt use my car once. Thanks! Please dont include personal, political, ethical, or religious commentary. The lobby coffee & snack shop has super offerings. Not what I would expect for ~$500/night. If you don't ask they won't let you know. Loved the lobby area with the fireplace, coffee shop, bar and restaurant. Rooftop sunset was very nice! the staff was very friendly and helpful , the food was not very good . Newport Rooms are significantly larger and more modern with decor of the Progressive Age, and minibars. Maybe make it part of room rate. The social scene is a bit eclectic as well, with events like a daily afternoon tea, a weekly Spirits and Stogies night, and a Taco and Tequila event. There are several different room types at Castle, If you want to drive along Americas East Coast, chances are youll motor on I-95 for a good portion of it. Clean. Your current currency is U.S. Dollar, Choose your language. So we thought. Sincerely, Meaghan Walsh General Manager, Response from General Manager on Apr 21, 2022, Dear Susan, The Top of Newport is a popular local tourist attraction as it is the highest point in Newport and offers lovely views of the city. It was truly a pleasure hosting you, and we hope to see you again in the future! Sincerely, There was no shower cap ( I forgot mine). Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Beds not that comfortable. Sincerely, General Manager, Response from General Manager on Jun 13, 2022, Dear Ruby, The spa also has a small beauty salon and products for purchase. Comfortable beds. We work hard to meet expectations like yours, and were happy to hear we hit the mark for you. A mail tube runs from the top floor of the hotel to the mailbox in the lobby. Disliked: Cleanliness, amenities, property conditions & facilities. Pretty hotel and walkable to everything. Expected more at $1000 per night. Sincerely, Meaghan Walsh General Manager, Dear Chun, Guest satisfaction is important to us, so we're happy to hear our clean, comfortable rooms and convenient location worked well for your needs. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Our team strives to provide a perfect experience for all of our guests, so we apologize that we did not meet your expectations. Please accept our apologies for any concerns about cleanliness and service. It's a delight knowing that you enjoyed four time with us at Hotel Viking and we look forward to welcoming you back in the future! Second, we were then informed about a pet fee of $200, when there was nothing posted about a pet fee on Expedia and nothing included in the rate info when booking about this. Each review score is between 1 and 10. Friendly staff. Wish the restaurant had been open the evening of our stay. We normally have a better expensive of this hotel. Thank you for your wonderful review! Newport Rooms come with USB charging ports on the bedside tables, black work desks, and mini-fridges. Bathroom was tiny!! Was a great location and had beautifully designed rooms and common spaces. It's based on a self-evaluation by the property. Sincerely, Our entire team is already looking forward to your next visit. Lack of room service, maid service, no stocked fridge or movies on tv, The staff is very friendly. This is an historical hotel and is immaculately pristine condition. The 208 rooms are divided into two categories: newer Newport Rooms and older Historic Rooms. I would not recommend any of these rooms. There are outstanding features on offer at the Hotel Viking. After their trip, guests tell us about their stay. We strive to make our pricing policies clear so that our guests know what to expect, and we are sorry to hear about your concern about the pet fee. The second, more modern wing was added in the 1960s. I think they are leaving a lot of money in the table by handling the room service in this way. Dinner at the restaurant was a nightmare. The Bathroom was tiny and not very clean. Thank you for sharing your comments with us! Sincerely, Meaghan Walsh General Manager, Response from General Manager on Mar 12, 2022, Dear Jeremy, It is fantastic to hear you liked our friendly, helpful guest service. Thanks for the awesome review! The hotel staff were friendly and very helpful. All rooms feature flat-screen TVs, Starbucks coffee, and Lather toiletries, but the Historic Rooms are more limited on extra amenities. Nevertheless, it would be an honor to welcome you back again soon. Guests submit their subscores and their overall scores independently theres no direct link between them. The room was large enough for our babys portable crib. While we appreciate you taking a moment to reach out to us, we apologize for any aspects of our accommodation that failed to meet your expectations and if you found our staff's attempts to rectify the situation to be inadequate. Good staff and very knowledgeable. Breakfast would have nice for the price but had to be bought separately, however, this is how most American hotels operate. Please come back and see us again soon! Meaghan Walsh They would give you one (1) coffee cup a day. It would be wonderful to see you again; please come back soon! There is some street parking depending on the season. The noise from the room above us was like a construction zone -- creaky floors, banging, etc. Meaghan Walsh Sincerely, They have kept up the feel of the era without looking old fashioned. The biggest bummer of this hotel is the $40 a night to park (which isn't real transparent on their website.) the room was OK , not great for the price we payed . We look forward to seeing you again in the future. Meaghan Walsh It was a pleasure having you stay with us. Meaghan Walsh Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We love the history of the place and will visit the Viking again in future trips. Meaghan Walsh We are happy to hear that you appreciated our excellent location and beautiful sunsets. Meaghan Walsh General Manager, Dear John, i always feel the parking is extremely expensive. Thank you for your feedback, and we hope that you will consider revisiting us again so that we may work to improve your perception of our hotel. Its a bit tired and the service is terrible. Poolside food and drink service is available through room service. If we find any, we delete them and, if necessary, take action against whoever is responsible. Jailhouse Inn is a no-frills bed and breakfast with free parking located near Washington Square in Newport, a 10-minute walk from downtown. Room service provided every three days. Great location and in walking distance to practically everything. Your current language is English (US). There are three restaurants and bars on-premise at the Hotel Viking -- a rooftop bar (the highest point in Newport, with stunning views), lobby bar, and upscale restaurant. Meaghan Walsh General Manager, Response from General Manager on Apr 12, 2022, Dear William, The Newport Hotel and Marina is newer and more modern than many of the surrounding bed-and-breakfasts, and offers similar amenities as Hotel Viking at a consistently lower price. Location is amazing, room was comfortable, clean, friendly staff on entrance. Please know that we list all extra charges and fees across all channels to ensure our guests are properly prepared to stay with us when they arrive. Pleasant, professional, competent staff. Rating 5 - Excellent. Response from General Manager on Mar 26, 2022, Dear Surita, Thank you for your kind comments and for choosing Hotel Viking. The property & rooms were clean & the location was decent & close to everything . Overall, we're glad you had a lovely time and look forward to welcoming you back to Hotel Viking in the future. 2022 Expedia, Inc., an Expedia Group company. Sincerely, Sincerely, The hotel has 12 meeting rooms which are used for business meetings, weddings, and events. Great hotel. Additionally, we will ensure our parking is properly communicated in the future. General Manager, Dear Jeff, The Newport Airport is a 15-minute drive from the Hotel Viking. Our friendly staff truly enjoyed hosting you and will be proud they were a highlight of your visit. Error: Sincerely, Shower very nice. I was very happy overall with everything. Bathrooms in the Newport Rooms tend to be spacious and modern, and come with plenty of towels, hairdryers, and Lather toiletries. Thank you! We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Live music is occasionally performed. I seemed to have to enter name and room daily on each device, I have a feeling they could change this to every 2, 3 or more days as I doubt prior visitors are hanging about in the area trying to surf for free. The location is perfect. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Booking.com. All products are independently selected by our writers and editors. Rooms at the Hotel Viking are divided into two categories: Historic Rooms and Newport Rooms. Come back and see us again soon! Prices are that of a 5 star hotel but, for us this time, it wasnt a good value. 45 out of 1090 reviews, Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Hotel Viking is a a lovely hotel with a good location. Every staff member made an effort to offer a smile and a greeting, even just in passing. we love the location. Sincerely, There are attractive common areas, and the rooms are up-to-date and attractive. Liked: Staff & service, amenities, property conditions & facilities. We would be grateful for a second shot at impressing you the next time you're in Newport. Please come back and see us again in the future. The Hotel Viking caters to an eclectic mix of guests. Sincerely, Save 10% or more on thousands of properties with member prices. Meaghan Walsh Sincerely, Meaghan Walsh General Manager, Dear Dawn, It was truly a pleasure to host your recent stay at Hotel Viking. It would be an honor to host you again, so hurry back! Rooms were spacious and quiet. This hotel is in a great location, and also great condition. 10 Stops You Cant Miss on Your I-95 Road Trip, Historic hotel within walking distance of popular tourist attractions, Both historic and modern rooms available with flat-screen TVs and Lather toiletries, Three restaurants and bars with elegant, upscale, local cuisine, Top of Newport Bar offers ocean views and occasional live music, Spacious, indoor pool and whirlpool with poolside food and drink service, Regular events like daily afternoon tea and Spirits and Stogies night, Small, modern fitness center with air-conditioning and cardio machines, Tranquil spa for massages, facials, and scrubs, Room service from early morning until late at night, Resort fee includes use of the fitness center, pool, in-rooms coffee, and Wi-Fi, Historic rooms are small and have less features. -- the point being you could hear way too much, which woke us up in the middle of the night. Beautiful hotel in a great location. The staff is polite and helpfull. General Manager, Response from General Manager on Jul 19, 2022, Dear Kaitlyn, Ideally, we'd publish every review we get, positive and negative. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The bathrooms in the Historic Rooms are smaller but come with the same amenities as the Newport Rooms. We hope you will come back and see us again in the future. Please allow us to host you again should you return to Newport. The pleasure of having you was all ours, and we are thrilled to hear that you enjoyed our friendly staff and had an overall good stay at Hotel Viking. Beds were comfortable. It is also pleasing that you were impressed with our aesthetics, and we look forward to calling you our guest someday at Hotel Viking! Just add it into your room rates. All content should be genuine and unique to the guest. We look forward to hosting you again the next time you're in Newportsafe travels! Comfortable bed. Use this rating to help choose your stay! Thank you for your five-star review! Should your travels bring you back to Newport, depend on Hotel Viking once more! the food was also just OK , I would have expected it to be better for how extravagant the whole hotel looks . Please accept our sincere apologies that your experience at our restaurant did not meet our high standards. Expedia, Inc. is not responsible for content on external Web sites. Hotel is in a great and walkable location (best attribute). Sincerely, The room also did not look that clean , very humid . We are delighted to know that you appreciated our lovely accommodations, convenient location, and friendly staff members. I wouldnt recommend. The Naval Station Newport is a 15-minute drive. Feedback like yours helps us improve, and we'll look into your comments further. Disclaimer: This content was accurate at the time the hotel was reviewed. The kids activities for Easter break were awesome. Sincerely, Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Great location, staff, breakfast and spa! It was a pleasure hosting you, and we hope to see you again soon! That's how we know our reviews come from real guests who have stayed at the property. Thank you for sharing your comments with us. there is ample parking at the hotel why is it necessary to charge $40 per day, this was our fourth time staying at the Viking. Meaghan Walsh However, we are sorry that we were not able to fully meet your expectations on this occasion, and we will take your concern regarding our housekeeping policies into consideration. The location is ideal. The brightness of the room and the location of the room was wonderful. Thank you so much for your excellent review! The stay was brief, the hotel was great and the staff was better, if thats possible. Very comfy beds and linens! It was quite dated and expensive for what it was. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Very nice and centrally located, clean, friendly staff and the rooms were very spacious. With the per night price being almost $700 per night, the additional $40 per night resort fee seemed outrageous. Meaghan Walsh We hope you come back to visit us soon! We are pleased to hear that you found our location convenient for enjoying the local area and had pleasant interactions with our friendly staff. We appreciate your concerns regarding the Exit door being unlocked; rest assured, safety is our greatest priority, and you can bring any concerns to our team while you're with us and we will address them. We are delighted to hear that you appreciated our comfortable accommodations and helpful staff members. Meaghan Walsh There are a few cardio machines and weights, as well as flat-screen TVs. The inns history as a former county jail adds character to the decor, with details such as original steel gates and bars on, Newport Bay Club has an ideal location overlooking the water in downtown Newport. The daily resort fee includes Wi-Fi, use of the pool and fitness center, shoe shine, and a seasonal lobby beverage. 481 out of 1090 reviews, Rating 1 - Terrible. It was my first time staying in a room that was not part of the original mansion. General Manager, Response from General Manager on Apr 8, 2022, Dear Wafaa, This is not a 4 star hotel. Sincerely, Meaghan Walsh General Manager, Dear Britta, Thank you for choosing Hotel Viking to host your stay. No microwave. I think they could better manage their WiFi. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It would be an honor to welcome you back to our hotel the next time you are in town. Great location, friendly staff , nice bar ! Sincerely, Rooms come with king- or queen-size beds. General Manager, Response from General Manager on Jun 10, 2022, Dear Richard, We also appreciate your suggestions for areas in which we can make improvements, as we are continually looking to provide the best guest services. Also beware of the hidden (costly) fees ie $40 for parking, and they only have valet and $35 for a "resort fee" even though we were literally there for 10 hours and didn't make use of any of the facilities. We stayed three nights and the room never got cleaned. The next time you're in town, we'd be proud to host you again. Sign up and we'll send the best deals to you. Great location , our radiator was broken and help up by a piece of wood which rattled a lot .
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