If you have an older binding that needs some love or a damaged binding thats not covered under warranty this is a great place to start. Union is THE only conventional binding supplier who owns and operates its own production facility. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Since their inception, Union have been committed to producing the best snowboard bindings on the market, constantly pushing innovation, and thinking outside the box to create some of the most iconic designs in the game. I've received excellent service from Union, but I'm in North America and can contact the company directly for warranty issues. If the part is no longer available, we apologize, but it may be time for a new pair of Union bindings. 7.2The Seller hereby reserves the right to change the price at any time, without prior notice, it being understood that the price charged to the user shall be the one listed on the Website at the time the order is placed, and no fluctuations (increase or decrease) shall register subsequent to the transmission of said order. Don't reward a company for terrible service in the future? They sent replacement parts express courier too. For example, the user has placed an order of 200.00 Euros, which includes two Products, the first worth 50.00 Euros and the second worth 150.00 Euros, and returns the Product of the value of 150.00 Euros, the user will be reimbursed for an amount equal to 75% of the delivery costs incurred. So, whether youre an out and out park rat or an intrepid out of bounds adventurer, Union Binding Co. have something for everyone. Nevertheless, since the Website may be visited simultaneously by various users, it is possible that more than one user purchase the same product at the same time. Online Warranty Application: If youre not close to a local authorized dealer please use our online warranty application and a Union represenative will be in touch with you shortly. Even more so if youve already got your dream powder setup and dont much fancy dropping north of 1,000 of a new setup. A hard wearing, womens specific, all-mountain binding with some serious horsepower and 4 spicy colourways to boot. Enter the all-new Union Rover Approach Skis and Expedition Pack. Article 9. Example: If you have a binding from 2015 and you only ride 1 day each season, the binding will have a longer lifetime and it will be in noticeably good overall condition. 11.7The user is only responsible of the decrease in value of the goods due to a different use of the Product to the one necessary to establish the features and the Product functioning. Anyone here ever had problems with warranty claims with the Union Binding Company? This is a binding for kids who already leave mum and dad eating their dust. The result is strength, safety and security. These cookies ensure basic functionalities and security features of the website, anonymously. If you have fully read Union's Warranty Policy and the damage to your binding is covered. We suggest wiping off excess snow, water and dirt after each use. Warranty applies to Union products purchased from an Authorized Union Dealer and is only valid for the original purchaser. *Warranty coverage may vary country by country. 2020-2022 Union Binding Company | Colico, Italy / Seattle, USACore S.r.l. Youre an experienced rider who probably spends more time charging groomers and hitting the sidecountry than you do riding the rail line (think Kazu Kokobu and Arthur Longo style). After upgrading and tweaking some of their iconic designs for 2021/22, and some stellar all-new additions Union have cemented their place as the go-to company for innovative and hard-wearing binders. 10.2The expenses for delivery of the Products, which may vary according to the delivery procedure chosen by the user, and any other possible cost, will be borne by the user, except where otherwise stated in the Product Sheet or in other parts where this is communicated. But opting out of some of these cookies may affect your browsing experience. 11.4In case of exercise of the right of withdrawal, you must deliver the Product to the registered office indicated in the epigraph in these General Conditions of Sale. And do Unions ever break? A bindings lifetime is based on how much use the binding gets. The Seller does not carry out any checks on and/or monitoring of the websites that can be reached through these links. Ownership of the Products will be transferred to you at the time of the delivery, understood as the time of delivery of the Product to the carrier. the problem is your SoHe distributor. It is therefore advisable, for the purpose of proving the purchase, that you keep the invoice sent by the Seller, as well as the transport document or any other document certifying the date of the purchase (such as the credit card statement or the bank statement) and the delivery date. Union bindings are also compatible with with all major snowboard and snowboard boot brands, making Union the go-to binding for riders around the globe. This cookie is set by GDPR Cookie Consent plugin. 206 (Italian Consumer Code) and by Legislative Decree 9 April 2003, No. The Seller is not liable for the supply of services and/or the sale of products by these parties. The mellow flex (and wallet friendly price tag) of the Flite Pros will appeal to newer riders trying to find their feet, but advanced rippers who prioritise loose jib days and surfy slush sessions will also find a friend in the Flite Pro. of Legislative Decree 6 September 2005, No. Scroll down to view all our favourite Union products for 2021/22, or skip to a particularone using the links below, Union Flite Pro | Union Trilogy | Union Rover and Expedition Pack | Union Atlas | Union Cadet Pro | Union Explorer | Union Falcor | Union Force, Whitelines Choice Winner: Best Mens Snowboard Binding Shop forGenuine Union Replacement Parts Here. In order to take advantage of the Legal Guarantee, you must thus provide proof of the date of the purchase and delivery of the good. All other binding parts are covered against defects in materials or workmanship for one year from date of purchase. Please contact your local Union dealer for details of coverage in your region. So, if you break, or even crack your baseplate or heelcup during riding, well replace it for life. The Seller shall not be held liable in the event of damage of any kind resulting from the improper use of the Product or in the event of damage resulting from unforeseeable circumstances or force majeure. A binding is only as good as the sum of it's parts. Most distributors wont warrant stuff you've mail ordered from overseas, they're generally better about it if you bought it from a store while you were o/s tho. Choosing a selection results in a full page refresh. 11.6If the user withdraws from the agreement, the Seller shall refund the Total Sum Due paid by the user for the Product, including delivery expenses without undue delay and no later than 14 calendar days from the date on which the Seller was informed of the user's decision to withdraw from the agreement. i life in salt lake city and got the worst customer service ive ever received from any company on any product.. ill never have another pair you can count on that. Union's global team of over 100 professional athletes is a testament to the quality and performance of our product. Legal Guarantee of Conformity. 14.4Furthermore the Seller informs you as consumer whom at Article 3, comma 1, lett. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. LIFETIME WARRANTY BASE The withdrawal is applied to the Product in its entirety. If you are not interested you can unsubscribe at any time. Moreover, the images of the Product in the Product Sheet may differ in size or in relation to accessory products. PRICE: Skis: 399 / $399 Pack: 139 / $129, Approach skis. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. It also means having the confidence of a lifetime warranty on all baseplates and heel cups. All the Products sold on the Website are covered by the legal guarantee of conformity provided by articles 128-135 by Legislative Decree N. 128-135 of Consumer Code (Legal Guarantee). In case of a non-conformity reported within the prescribed period, the user is entitled to the following: (i) firstly, the repair or replacement of the good free of charge, according to preference, unless the requested solution is objectively impossible or excessively burdensome with respect to the other one; (ii) secondly (in cases where repair or replacement is impossible or excessively burdensome, or where repair or replacement have not been made within a reasonable period of time, or where the repair or replacement have caused significant inconvenience to the consumer) a discounted price or the termination of the agreement, according to the preference of the user. A bindings lifetime will be determined by Union on a case by case basis. By clicking Accept All, you consent to the use of ALL the cookies. So, whether youre an out and out park rat or an intrepid out of bounds adventurer, Union Binding Co. have something for everyone. It sounds like your distributor is at fault, not the Union Binding Company. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. to extend or shorten the binding you had to take the three different parts ( heelcup highback and base ) apart from each other .. just imagine trying to hold together those three parts and still try to put the screws back in ( theyve since changed that) .. anyways i didnt ask for anything just voiced by dissatisfaction. Rome took care of all of my warranty needs without question or hesitation. Failure to accept these General Terms and Conditions of Sale will make it impossible to make purchases on this Website. Binding Maintenance: Be sure to check and/ or retighten hardware often throughout the season. If you have a Union binding that is in need of a part not covered by warranty and not available in our Genuine Parts selection, please submit a Part Request application and a Union representative will be in touch with you shortly. The Stronger motto not only stands for our product - it represents all facets of the company. 14.5Whatever it is the outcome of the out-of-court settlement procedure of disputes relating to consumption relationships through recourse to the procedures set out in Part V, Title II-bis of the Consumer Code, in any case the consumer has always the right to bring legal action before the competent Court. 8.2The purchase contract is terminated subject to non-payment of the Total Amount Due. 10.1Delivery of the Products purchased on the Website is carried out in: The obligation to deliver is fulfilled through the transfer of material availability or, in any case, availability of the Product(s) to the user. Had a new highback in my hands in less then a week. 1.2The General Terms and Conditions of Sale apply to all sales processed by the Seller on the Website. Please visit your local Union dealer for assistance or check out our Genuine Union Replacement Parts. Please enter your email so we can keep you updated with news, features and the latest offers. Holes in ankle straps caused by boot eye-lets. This type of damage is not covered by Unions warranty policy. These cookies track visitors across websites and collect information to provide customized ads. From the streets, to the Olympics, to the top of Alaska's biggest spines. All warranty claims must be accompanied by a proof of purchase from an Authorized Union Dealer. So, if you break, or even crack your baseplate or heelcup during riding, well replace it for life. JavaScript is disabled. Snowboarding Forum - Snowboard Enthusiast Forums. The only thing entry-level about the Flite Pros is the price tag. Bindings purchased second hand, on E-bay, Craigslist or similar platforms are not covered under warranty. Check Your Hardware: If you find that something on your bindings is coming loose often, it may be time to replace old or worn out hardware with a fresh set. 8.1The Seller will deliver the Products only after receiving the confirmation of the successful payment of the Total Sum Due by the use. Article 12. Every pair of Union Bindings is injected with the highest quality Duraflex Nylon. Payment Methods for Purchases Made through the Website. Wrote the warranty dept, they emailed me back asking for my address and contact info. This cookie is set by GDPR Cookie Consent plugin. 7.3The shipping costs, if any, are expressly and separately indicated in the order form, before the user proceeds to transmit the same. Via Colombano 10, 23014 Delebio (SO), Italy - VAT nr. Unless proven otherwise, the non-conformity materializing within six months from the delivery date of the product are assumed as existing since the latter, unless the assumption is incompatible with the nature of the product or with the nature of the non-conformity. Kayak, Standup Paddle Board & Bike Rentals. The kids who outpace and outmanoeuvre riders twice their age and dont even break a sweat. This website uses cookies to improve your experience while you navigate through the website. It therefore applies solely to users who have made the purchase on the Website for purposes other than entrepreneurial, commercial, craft or professional activities. - Damage or binding failure due to defects in materials or workmanship. Unions flagship all-mountain binding, the Atlas is a bona fide classic. Time to stop drinking cider on a park bench and graduate into sneaking into pubs. Union offers a full list of parts from A-Z to keep your bindings in tip-top shape. 70 on electronic commerce. Here at Union Binding Company we use the highest grade materials available on every single binding that we produce. Any risk of loss or damage to the Product(s) which cannot be attributed to the Seller, will pass onto the user, once the latter or a third party designated by the user other than the courier materially gains possession of the Product(s). That to be said, you wont say no to any type of snowboarding, youre always hyped to be on board especially when youve got one of the sickest bindings on the market strapped to your feet. Thats why GetBoards.com Carries it! They ride perfect, and have never once failed me. If youve ever seen his riding style you know the kind of thing theyre best at- artful freestyle meets instant response. The Legal Warranty is reserved for consumers. These cookies will be stored in your browser only with your consent. Best thing is if I don't like the bindings I purchase I can swap them for something else unless I've trashed them. Union Binding Co. epitomise the Gestalt principle in which the finished product is far greater than the sum of its individual parts and their mantra, Stronger, rings true throughout their whole product line. Might pay more than buying in UK or USA but sounds like the warranty hassles certainly arent worth it. To be honest, there isnt a rider out there who wouldnt get what they need out of a pair of Trilogys. 2.2Pursuant to Article 3, Paragraph I, lett. Please follow the steps below to submit a warranty claim. If 2020/21 season taught us anything, its that the lifts dont have to be turning to get some serious riding done. The Seller will communicate to the user that it will reject the withdrawal request from the reception of the Product. Authorized Dealer: Bring your bindings into a local Authorized Union Dealer for the quickest solution to getting back on snow. The Fora platform includes forum software by XenForo, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Theyve often been met with a healthy dose of scepticism from the splitboarding purists and the backcountry cynics. My personal experience with their warranty dept has been great. No ones saying you have to be Travis Rice to ride these, that would be the worst marketing ever, but youve got to be pretty experienced on a snowboard to make the most of them. Loc-Tite: The application of Loc-Tite is not recommended by Union Binding Company. In these cases, the Product may appear as available for a short time, even though it is actually out of stock or momentarily unavailable, since restocking is necessary. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. 1.1The sale on the Website represents a distance sale agreement regulated by Chapter I, Title III (Section 45 et seq.) IT00838030146 All rights reserved. Youve heard of a quiver killer snowboard, well this is a quiver killer binding, super versatile and just about as all-mountain as it gets. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. One of, if not the, most iconic snowboard binding out there. Ive heard in the past that they have always been excellent with warranty claims but when i recently tried to make a claim, ive been ignored & im gettin pretty pissed bout it. Lets be real, Travis Rice could put his name to sealed jars of farts and wed all be queuing up to get them, but at the end of the day has he ever let us down? This type of damage is usually caused by gear transportation, lift lines run ins, using gear in extreme weather conditions, poor storage, and general snowboarding wear and tear. In the case that a warranty is covered and inside of the warranty time frame, Union will provide the replacement part or parts at no cost and cover the cost of shipping the part to the nearest Authorized Union Dealer or directly to the customer. Lifetime Warranty: The termlifetime refers to the lifetime of the bind- ing, not the lifetime of the buyer. 10.4You are kindly asked to verify the conditions of the Product delivered. The Seller takes no responsibility for the contents of these Websites, nor for any possible mistakes and/or omissions and/or legal breaches by the said websites. against breakage for life. Choosing a selection results in a full page refresh. We suggest that you always fold down your rear highback to avoid possible chairlift damage. 11.8In the event that the withdrawal has not been exercised in compliance with the provisions of the applicable legislation, it will not result in termination of the contract and, by consequence, wont create any right of reimbursement. FLITE PRO-Fly like a butterfly, and sting like a bee - The Flite Pro utilizes trickle-down established, features, bombproof Dupont materials, and comes backed by a lifetime warrantybase. Press the space key then arrow keys to make a selection. Powder hounds, park rats or piste fiends will all find something to tickle their fancy here. Read our full Privacy Policy as well as Terms & Conditions. With the completion and opening of their new global HQ, The Box, Union have managed to further increase their production values. I'll still be buying union since I can buy it locally in a brick and mortar store. Were listening. The images and descriptions on the Website reproduce the features of the Products as faithfully as possible. 9.1The payment on the Website can be made by: 9.2The Seller accepts the following credit cards: The user hereby authorizes the storage of the inserted payment option details and their re-use for the payment of subsequent purchases on the Website, thus avoiding the need to insert such data at each purchase. 10.3The Products will be delivered within 15 days of receipt of the order. I guess it must be a common problem :dunno: Next time just take the Union money and buy some Rome's instead. Lord of the Rings, The Godfather, The Mighty Ducks- some incredible trilogies to be sure, but theres no trilogy quite like this one. So I'm still going to get my union bindings from my local shop and if there are any problems they assure me they even have contacts on the local mountain that will replace a broken ratchet no charge at all. We guarantee it. 14.1The purchase contracts concluded between you and the Seller are governed by the Italian law. 1.6The user shall carefully read these General Terms and Conditions of Sale and all other information that the Seller provides on the Website. A one minute look over your bindings in the parking lot is much easier than a one footed run down the mountain.
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