We offer fully endorsed, complete investigation packages, as well as shorter courses and workshops. Learn about our unique approach to online learning and explore our eLearning platform features and benefits. Do you need additional accommodations, such as the need for CART or Transcripts for a disability? orgtraining@shrm.org +1 703.535.6496. Advance your Diversity, Equity, and Inclusion efforts with consulting services, policies, training, and free resources from Trpp. The content outlined in this course provides learners with best practices and guidelines for recognizing potential investigation triggers, receiving and handling complaints, and understanding influential factors such as relevant employment law and internal policies and procedures. IAML certifies that this activity conforms to the standards for approved education activities prescribed by the minimum continuing legal education rules and regulations of the states listed below. A selection of workshops ranging from 1 hour to a full day. IAML certifies that this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of Pennsylvania governing minimum continuing legal education. Unfortunately, over the past 15 years, scientists have found that much of the conventional wisdom on how to effectively interview witnesses and determine truthfulness is wrong. Becoming an Effective Investigatoris the second segment of the Workplace Investigations Certification Program. All Live Online and Virtual seminars contain automatic captions. Program Schedule You will be asked for a credit card number at the time of registration, or you may be asked to send a check via overnight mail. How can an investigative strategy limit your liability without disrupting your workforce? This uniquely interactive and comprehensive program will provide investigators with a framework of legal and best practices knowledge and will give you the confidence, skills and techniques needed to properly conduct an effective investigation. Her expertise encompasses advising and defending human resources professionals and managers on compliance matters related to federal, state, and local labor and employment laws, including anti-discrimination laws, wage and hour laws, drug and alcohol policies and testing procedures, workplace privacy issues, wrongful termination, non-compete agreements and contract issues. This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of Pennsylvania in the amount of13credit hours. Access to expert knowledge of all workplace laws governing your organization's operations, which include labor laws, FMLA regulations and civil rights laws, Comprehensive training on different scenarios you may encounter that warrant a workplace investigation, Empowerment to handle various types of workplace misconduct, safety violations and other incidents that could be covered in a workplace investigation, Gaining the knowledge needed to properly and systematically handle every step of the HR workplace investigation process, Flexible workplace training course scheduling, Access to workplace investigation specialists with specific knowledge of your industry and state workplace laws, Trainings designed to help certain professionals gain or keep licenses and certifications. Learn more. HRTrainingCenter.com. Fax: (949) 760-8192 Participants do not necessarily need to attend the seminar at the same location or time. The content outlined in this course provides learners with the knowledge needed to plan and assess an investigations scope, analyze findings and make determinations, and comprehensively conclude and document an investigation. 450 Newport Center Dr., Thats what makes us the leading provider of investigation training courses in the UK! We will be submittting 2021 programs for approval from these states. Michael Johnson is an excellent presenterboth knowledgeable and engagingand kept the attention of the online global audience. The Institute for Applied Management & Law, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP. Our workshops and foundation skills training willraise awareness of important issues and provide a basic level of knowledge and skills practice for investigation. Courses can be taken and referenced for 12 months following purchase. This program has been approved by the State Bar of California. IAML requests 45 days prior notification that you wish such credit. Maine attorneys are eligible to receive13credit hours for this program through Maines reciprocity provision that allows credit hours for courses or activities approved by another MCLE state (which includes California) and certified by that states CLE regulatory authority will be accepted for identical credit by the Board of Overseers of the Bar in Maine. Enjoy rooms and a futuristic casino, as well as The LINQ Promenades 550-foot-tall High Roller Observation Wheel, retail shops and every dining option imaginable. Attorneys licensed in New Jersey who attend an out-of-state CLE course that has been approved for credit by a New Jersey State Bar approved jurisdiction (which includes California) may claim the CLE credits from the course or activity without seeking prior Board approval for the course or activity. Cost per learner, per 4-course program | SCORM 1.2, SCORM 2004, AICC, xAPI (Tin Can), and cmi5 packages can be provided for deployment in your LMS. We offer an ILM-endorsed Professional Workplace Investigator Course, covering all aspects of investigator training. Test your ability to spot deception or truthfulness by watching a video of a suspect interview. This course is specifically tailored to those looking to further advance their investigator skills. In training to become an investigator with CMP, you'll receive the expertise needed to resolve cases as fairly as possible. All of our courses are delivered by a trainer with at least 15 years experience of investigating and training. Book a place on one of our public courses. Aspects of the investigation which we cover in our introductory courses include: CMP have 30 years experience in carrying out workplace investigations. Discounts must be requested at the time of registration and are not combinable with other discount offers. HR Certification Institute has pre-approved these programs towards aPHR, aPHRi, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification. What are your first steps after receiving an employee complaint? The exam consists of 36 questions that cover the seminar content. Please consult our privacy notice for more information. IAMLs discounted room rate is $80.00 (Sunday), $75.00 (Monday), $45.00 (Tuesday-Thursday) + $39.95 resort fee + 13.38% room tax per night Participants will learn how to handle complaints legally by gaining actual experience in interviewing witnesses and evaluating evidence. In addition to our general investigations training, we also offer specialist training courses, tailored to your needs. You will learn how to apply these scientifically-validated methods to your investigations. No matter how naturally talented a manager you are, perhaps with countless years of experience, this may not be sufficient. An additional charge for CLE application and/or reporting fees may be required. The Linq Hotel + Experience This Tennessee Commission on Continuing Legal Education & Specialization has approved this seminar for13credit hours. In this seminar from former U.S. Department of Justice attorney Michael Johnson, you will learn about the hundreds of research studies that scientists have conducted on how to best interview witnesses and assess credibility. 8:00 am 4:00 pm. The Supreme Court of Arkansas Office of Professional Programs has approved this seminar for, This activity has been approved for Minimum Continuing Legal Education credits by the State Bar of California in the amount of. IAML certifies that this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum, continuing legal education. Michael, a graduate of Harvard Law School, was the lead attorney on one DOJs first class action style sexual harassment cases. *We reserve the right to change instructors when such changes are advisable for academic reasons or when circumstances are beyond our control. As effective investigators, learners will understand the complete workplace investigation process and be fully equipped to gather and assess the necessary evidence to make a well-informed determination. Drag a button, link, or anything else into the icon box to place it below the text. Las Vegas, NV 89109 How to prepare questions for witness interviews and select appropriate interviewing locations. Duration: 60-90 minutes | may vary by user Recommended Audience: HR representatives, managers, lawyers, consultants, compliance officers, private investigators, or any other individual who may be assigned to a workplace investigation role Language: English. The courses teachings include: Personalised coaching, mentoring and feedback will be provided for all participants. Complete one of our workplace investigation training courses to develop the skills needed to resolve serious cases. The Virginia CLE Board has approved this seminar for13credit hours. We offer an Advanced Investigation Skills masterclass, aimed at those with at least 10 investigation cases under their belt. New Hampshire attendees must self-determine whether a program is eligible for credit, and self-report their attendance. How to use, in certain cases, advanced questioning techniques proven to make it easier to differentiate between truthful and deceptive responses, such as: Asking the person to tell you what happened in reverse order, Why you should never reveal to a witness that you do not believe him or her until the end of the interview (or a subsequent interview), How to respectfully challenge a witness whose answers contradict other witnesses or the evidence. IAML has made arrangements for participants to receive discounted room rates at the hotels where the seminars will be held. This seminar can be delivered on-site at your location, using webcast technology, or a combination of both. Our training provides you with the knowledge needed to know how toconduct a disciplinary investigation, or deal with grievances. The Supreme Court of Arkansas Office of Professional Programs has approved this seminar for13hours. Join organizations such as Google, the EEOC, FedEx, the United Nations, and the World Bank and train your internal investigators with the latest research-based investigations techniques. Former U.S. Department of Justice lawyer Michael Johnson presents the seminar. Please check back soon. If so, please submit an accommodation request: Phone (U.S.; credit card only) 703.548.3440, option #3 800.283.7476, option #3, Bring this program to your organization. Theyve gained their experience in relevant professions, such as the law, armed forces, police and HR. Once an organization has enrolled a representative in any 2021 Workplace Investigations Seminar, subsequent 2021 Workplace Investigations registrants from the same organization are entitled to a $50.00 discount, upon request at the time of registration. Workplace Investigations Certification Program | Certificate of Completion. How many investigators should be present during an investigative interview? IAML certifies that this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of Pennsylvania governing minimum continuing legal education. hours) toward the annual NHMCLE requirement. All of our trainers are highly experienced investigators with hands-on experience. Attorneys licensed in New Jersey who attend an out-of-state CLE course that has been approved for credit by a New Jersey State Bar approved jurisdiction (which includes California) may claim the CLE credits from the course or activity without seeking prior Board approval for the course or activity. This course covers effective practices for conducting investigation interviews and handling evidence. Our curriculum addresses procedures and timelines for the following regulations: Federal and state employee monitoring and privacy laws (phone, internet, video, etc. Faculty, Seminar Brochures Learn cues to deception and truthfulness related to verbal content and verbal style. Credit hours are based on attendance in the full 2 day seminar. Learn why cues related to cognitive effort are much more predictive of deception than cues related to nervousness. The content outlined in this course provides learners with the knowledge needed to plan and lead effective interviews, assess credibility, and mindfully collect and handle evidence. Aiming to improve your investigator skills, or support the development of Hearing Managers and Deciding Officers. SHRM Workplace Investigations Specialty Credential, Describe and apply the 7-step framework for conducting effective workplace investigations both in person and remotely, Identify the competencies associated with an investigator, List the pros and cons of formal investigations, Name the goals of the workplace investigation process. Workplace Investigations Certification Training Program, Mastering Investigation Interviewing & Evidence, Navigate influential factors such as relevant employment laws and company policies, Develop the skills and qualities of a credible investigator, Follow the general process and steps for a thorough and legally sound workplace investigation, Identify triggers that initiate investigations, Recognize the common causes of investigations, Understand the importance of established workplace policies and procedures, Operate with a general understanding of laws relevant to investigations, Understand investigation risks and best practices, Understand when to use an internal versus external investigator, Understand the traits of a competent investigator, Recognize the roles and responsibilities during an investigation, Properly engage with employees during an investigation, Handling Employees During an Investigation, Analyze if a situation warrants an investigation, Prepare, facilitate, and complete an investigation, Manage to collect evidence and conduct interviews, Make investigation and disciplinary action determinations, Prepare investigation summaries and reports, Conclude the investigation in a manner that informs participants and mitigates retaliation, Conducting Interviews & Collecting Evidence, Thoughtfully prepare for investigation interviews, Utilize effective interviewing questions and techniques, Understand techniques for assessing demeanor and credibility, Employ ethical and compliant practices when collecting evidence and conducting workplace searches. This program has been approved by the State Bar of California. This provides them with the highest level of expertise when delivering your training. This activity may qualify for up to. IAML believes this course meets the requirements of New Hampshire Supreme Court Rule 53 and may qualify for 780 minutes (15.5hours) toward the annual NHMCLE requirement. This program has been approved by the State Bar of California for 16.75 hours. The Mississippi Commission on CLE has approved this seminar for, This seminar has been aproved by the Missouri State Bar for, NHMCLE does not approve or accredit CLE activities for the New Hampshire MCLE requirement. *All Live Online sessions are recorded and available to watch for a full year after the program. When investigating a he said/she said case of sexual harassment or other alleged misconduct, are you using scientifically-validated methods to interview witnesses, assess their credibility, and reach a defensible conclusion? Payment can be made by check, electronic transfer or credit card (American Express, Discover, Mastercard, Visa). A written assessmentwill be completed at the end of the course, with personalised comments. Ms. Heinicke opened her own law firm in March 2005 where she specializes in representing employers in a broad range of workplace issues. SHRM provides content as a service to its readers and members. By phone: 866-523-2781, reference Group SQIAL2 (please note that the hotel will charge you a $15 + tax fee if you make your reservation by phone) With SHRMs Labor Law Poster update service, youll receive an updated poster with each change. Without the facts, decision-making is flawed and can expose the employer to significant liability. Our curriculum is aligned with the strict standards of theCalifornia Department of Fair Employment and Housings guidance for qualified investigators along with regulations specific to the type of investigation being conducted. Well provide you with the skills needed to handle internal investigations more effectively, saving you time and financial costs. How to use the investigative report to plan and continually update your investigation strategy, What to include, and not include, in the report to ensure that it is legally defensible, How to best document facts and credibility determinations, How to maintain attorney-client privilege, where applicable, How to overcome writers block to greatly increase the speed at which you write, How to write a report that is not only comprehensive but also clear and concise. 3535 Las Vegas Blvd. On all of our courses, we provide a balance of people- management skills, process skills and legislation knowledge. They are also available in-house for you and your team. CMP is a pioneer of approaches to manage and improve workplace relationships a prime mover in the development and adoption of professional approaches to mediation, investigation and Conversational Integrity. Brenda K. Heinicke is an attorney in private practice in Colorado Springs, Colorado. New Hampshire attendees must self-determine whether a program is eligible for credit, and self-report their attendance. Florida Bar members may claim credit for attendance at CLE programs offered in or from other jurisdictions if the program has been accredited by another MCLE jurisdiction (which includes California.) In this section of the course, you will examine numerous videos and transcripts to learn what are accurate and inaccurate cues to deception and truthfulness. Further, the training was interactive and more informal, which resonated well with our team. Workplace investigators often receive training on best practices for investigations. Has served as an expert witness in cases challenging the adequacy of employer investigations. IAML believes this course meets the requirements of New Hampshire Supreme Court Rule 53 and may qualify for 780 minutes (. Workplace investigations present significant legal risk. (Breakfast/lunch/dinner are on your own.). The legal obligations that require employers to conduct internal or workplace investigations, How to gather documentary and physical evidence prior to witness interviewing, How to establish a chain of custody and a confidential retention process. Director, Employment Counsel, Edwards Lifesciences LLC, I learned so much more from this law seminar than I have ever learned in other seminars., Affirmative Action Officer, City of Racine. Florida credits are based on a 50-minute hour, therefore this course is eligible for15.5MCLE credit hours. Ms. Heinicke is unique in her ability to combine hands-on, practical solutions to legal issues with a high degree of energy and a keen sense of humor. Learn how to strategically approach he said/she said cases or cases where there are no eyewitnesses. A range of tailored options to match your needs. S. OurWorkplace Investigations Certification Program provides learners with the knowledge and tools to: The Workplace Investigations Certification Program consists of four courses, each with a workbook outlining main concepts and providing space for capturing notes. It does not offer legal advice, and cannot guarantee the accuracy or suitability of its content for a particular purpose. Instructor-Led: Virtual/In-Person Seminars, Find Seminars, Webinars, And Online Training In Your Area. Ms. Heinicke graduated from the University of Denver School of Law, where she received her JD, with honors, and was selected for the Order of St. Ives. Become an effective investigator through our Workplace Investigation Certification Program. We're confident you're going to find this program to be highly beneficial and a fantastic use of your training budget! His investigative approach has been featured in articles in the Wall Street Journal and New Yorker magazine. Frequently Asked Questions Shorter versions of the program are also available in 1 and 2-day foundation courses. The State Bar of California has approved this program for13hours. At the same time, courts have found companies liable for using scientifically unproven interviewing and other investigative techniques in workplace investigations.
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