I called the phone number provided in the instructions and the phone number provided was a wrong number. Antique Vintage Manual Office Chair Repairs, #11. Thank you. 3/4 I called to inquire about shipping and was told the item was discontinued. The best office chairs are ergonomic and offer good lumbar support so that long work hours do not have a detrimental effect on your back, arms, wrists and overall posture. So choose the right piece of furniture that offers a blend of comfort and functionality. his name was ANTWAYNE they are lost here is your refund no more chairs coming but if they do they are yours we do not need them back i had emailed ANTWAYNE at least 4 times during all this and of course complained about the whole process they are CONTEMPORARY QUILTED VINYL ADJUSTABLE HEIGHT BARSTOOL WITH ARMS AND CHROME BASE IN A CHARTREUSE COLOR THEY HAD MANY OTHER COLORS BOTH TIMES THE MEN I SPOKE WITH HAD ACCENTS FIRST TIME RAOUL WAS SPANISH SECOND MAN TODAY WAS OR HAS A PAKISTAN ACCENT DID NOT GET HIS NAME TODAYTHE 25TH 2020 JUST GIVING ALL FACTS I CAN THIN OF AT THIS TIME HERE GOES OTHER INFORMATION FROM DAY ONE.. PURCHASE NUMBER WAS SO-XXXXXXXXX INVOICE NUMBER WAS BJVIWO REFERENCE NUMBER WAS XXXXXXXXXXXXXXXX ORDER THROUGH WALMART MARKETPLACE WAS XXXXXXX-XXXXXX this all would not even happened if they got them to us when they said then we kept getting emails from fedex saying theyd be here that went on for weeks then i contacted WALMART about them then waitied until i finally found a number to call and after many calls to them got a email address and got the emails from BELNICKINC. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Cancelled order, but will not refund money. Ordered chairs on April 13 2021 my bank account was debited $168.47 -Received shipment on April 16 2021- Upon opening items it was discovered the chairs shipped were smaller than advertised. Adjustability allows you to customize office chairs in a way that suits your height and posture as well as the distance between you and the work desk. Bought two identical chairs and both were missing the same part. I declined, and immediately thereafter a charge was submitted against my AFFIRM account even though BizChair's stated policy is to not submit charges until an item is shipped. took my info. It's for 1 desk, not 100. Go directly to a category page, then choose the part needed for your chair repair. Measure chair Gas Cylinder and install or remove. I was told that it would show in "2 - 3 days or possibly sooner." Called company on 9/8 (due to Labor Day) and was told it had already shipped. All I was missing was two of part number sevens for model BT-XXXXX-BK-CIR-GG. While some people prefer generously padded office chairs, other find mesh seats way more comfy. BBB Business Profiles may not be reproduced for sales or promotional purposes. I was asked whether I wanted to purchase something else. BBB is here to help. 3/18 With the item still showing as "in process" and no refund issued, I sent 3 emails requesting cancellation. 'a0+gQQx|>]P>QG!VWl{)iiY ^E_5@q*Dly!dO. I bought two brand new in the box and both boxes chairs were missing the exact same part so that tells me that this can't be the first this has come up and yet they refuse to fix their problem. I did as requested to request a refund and have had no response. I was promised an email confirming this. Remove gas cylinder using a pipe wrench or Lift Off tool: #7. We carry replacement gas lifts, casters, arm pads, bases, foot rings, combination kits and more. made purchase received incomplete try contact company no contact info, # supplied is not in service. Researched online and got a different phone number called several times and left message, no call backs. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Ordered desk at end of Aug (on back order until end of Sep) Order / SO-XXXXXXXXX and/or BIZ XXXXXXXXX. of course it is on a friday so a month ago ordered from WALMART marketplace after 3 weeks ******* refunded my money through someone? I'm sorry I had to cancel, but need the refund to my card. /Rttm%fH~ 0Dw).TQPfK7_jN"jqp- \0%am=Un0}#4kaF iP"O': :kw6+l*=(N-l6n49BC FaM?m46N%oi\`Jx)6clh0ACpXxZ2ufpeU'u~0197 *+L9!s0L6_x0dG 3/1 Order placed BIZXXXXXXXXX The order reference number is RESXXXXXXXXX. Swivel chairs have the ability to recline as well as move back and forth freely, thus giving you ample flexibility while working. I would like them to send me the right part. Well guide you through the process. ?v;7i-7Eq#",b$v4pH})$-wJYf-NU]',KL[\Rs` C|'K!dc$u`="1nH4\#TPIdhv9 ]&ETa?{G{]Y5ieq0d:?>@tKDSfw'o"V What you need is a comfy and affordable office chair that suits your needs. Refused to send out missing parts and she warned me before hand that she would sue me Looking for ultimate comfort while you work? I am elderly and live on a fixed budget. I placed and order for chairs on www.restaurantfurniture4less.com on 9/22/20. tried going on their web site (******************@belnicinc.com ) to email them about problem but no customer contact email or phone # available. Why won't they cancel my order and refund my money? ordered barstools from ******* marketplace waited one month got refunded the money I purchased this with my credit card. Scheduled contactless delivery as soon as today. This is #43 in your complaint log. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. wJ)zP*;_RpYK8pRd>-eqXwr)^- Owtv=Q8.lEOFF"gE3I'K'Sh?^__}9H + J8t9fY]'}~_=(3;~xGl DPT*xpv( upvRy_)2-jBf2@T]7.&UA'= [Wou8; ? so even with our money refunded has nothing to do with the part that is missing and their lack of getting to the bottom of it from square one i ordered in good faith the man from im guessing was BELNICKINC. The desk was not due to ship until the very end of Sep, so not in stock, but yet have already charged my card. I did not receive part #3 (indicated on uploaded diagram. This Company needs to be held accountable. It is useless and a piece of ****. | Told me the number on the instructions was not a wrong number when it is a dead number. When I explained everything she told me there was nothing that they could do for me to get the missing parts. e6)EIgf"{lf||U7$8GzR'F5'_)F]TH_rGetd|lF hV23dp",5g;p~Y7U?K If youre looking for a chair that has a luxurious appeal, you can opt for office chairs with leather seats. 3/12 After not receiving any email, I called and cancelled the order. Also left message via Facebook Messenger and still no reply. As a matter of policy, BBB does not endorse any product, service or business. Purchased (Cambridge Tufted Upholstered Headboard) received 2-9-21, apon unpackaging noticed it did not come with the required 2 support beams brackets to attach it to our bed frame, tried to call the number within the instructions, Phone # ( XXX-XXX-XXXX ) not a Valid #. After 2 weeks, I began calling and emailing customer service. Bought two identical chairs online and when I finally got them and unpacked everything I found out both boxes were missing the exact same part. Finally I called in to place an order to actually talk to a person and she was absolutely horrible. Cancelled order on 9/3, but I was charged for desk on 9/5. 'TQI,#x`^,LKEtL~N,Np All the hardware is missing a long with the tools to put it together. Measure Kitchen or Dinette chair Insert/Bushing, #4. All rights reserved. Gas Column/Cylinder removal from 5 leg base, #9. Click on a part name from the diagram at left. I reached out to customer service on multiple occasions and still have not heard back. I assured her that I wasn't even going to raise my voice. Genius Ecommerce by 1Digital. Then she threatened to sue me before hand if I started to yell at her. She has not responded. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Contacted the number provided and spoke with Candace ********* whom sent an email with instructions for requesting refund as well advised to reply with any further questions. Please click on one of the sub-categories: Copyright 2022 Office Replacement Parts Co. Store. and his name as i said was ANTWAYNE? Right afterwards, I needed sooner due to work change, so I had to get another desk. tj@E He placed me on hold and never came back. }>S@F~=&Ln|{+YjZpZau61ZQpy8SI.~t.unYAO?x '+efRSJUbN,KXN%N]`X2R1gr^5F~R1:pV0. When investing in office chairs, it is crucial to check whether the chair is adjustable or not. Office chairs should be able to conform to your bodys needs without punching a hole in your wallet. #6. Order the office furniture replacement parts you need today with Office Replacement Parts. finally on september 21st 2020 got a hold of some man associated with the phone number of X-XXX-XXX-XXXX his name he said was RAOUL? BBB Business Profiles are subject to change at any time. I kept tracking daily with FedEx, but ithe info never changed to show a shipment. All prices are in USD, Specialty, Non-Standard Gas Lift Cylinders, Heavy Duty Replacement Bar Stool Swivel - 6.25" Square - Flat Profile - FREE SHIPPING - S4695, Heavy Duty 28" Polished Aluminum Replacement Office Chair Base - FREE SHIPPING - S4164, Replacement Plastic Office Chair Loop Armrests - FREE SHIPPING - Pair S5373, 2" Standard Office Chair Caster - Set of 5 - FREE SHIPPING - S3253-5, Premium Replacement Chair Tilt Mechanism - 10.2" x 6" - FREE SHIPPING - S2979, Replacement Plastic Office Chair Loop Armrests - FREE SHIPPING - Pair S3676, Premium Heavy Duty Replacement Chair Tilt Mechanism - 6" x 10.2" - FREE SHIPPING - S2979-HD, Heavy Duty 28" Green Aluminum Replacement Office Chair Base - FREE SHIPPING - S4164-GREEN, 2" Antique Brass Ball Caster - Set of 5 - FREE SHIPPING - S5352-5-1, Replacement Chair Tilt Mechanism - 6" x 8" - FREE SHIPPING - S5679, Heavy Duty 28" Red Aluminum Replacement Office Chair Base - FREE SHIPPING - S4164-RED, 20" Drafting Stool Footrest Ring - FREE SHIPPING - S4165-3, Replacement Office Chair Arm Pad - Pair - FREE SHIPPING - S2724-3, Heavy Duty Office Chair Gas Lift Cylinder - 3.75" Travel - FREE SHIPPING - S6106-HD, 28" Premium Chrome Chair Base Kit w/ Tilt Mechanism, 26" Premium Chrome Chair Base Kit w/ Tilt Mechanism, 2" Chrome Ball Caster - Set of 5 - FREE SHIPPING - S5539-5, 2" Replacement Heavy Duty Office Chair Caster - Set of 5 - FREE SHIPPING - S5490-5, Heavy Duty Office Chair Gas Lift Cylinder - 5" Travel - FREE SHIPPING - S6111-HD, Replacement Memory Spring Auto Return Bar Stool Swivel - 7" Flat - FREE SHIPPING - S4760, Office Chair Gas Lift Cylinder - 5" Travel - FREE SHIPPING - S6111. I received a headboard from this company and the headboard had 2 left sides, so I could not assemble. Office Chair Gas Lift Cylinder Pneumatic Shock, Replacement Rails for Lateral File Cabinets, Replacement File Cabinet Keys and Lock Cores, Height Adjustable Computer Desks for Office, Replacement Office Chair Caster for Hard Floors, Gas Cylinder Replacement for Aeron Chair NON OEM, Office Chair Base 28" Diameter with 5 Casters for Hard Floors, Arm Pad Replacements for Office Star Chairs, Haworth Zody Chair Replacement Arm Pads Soft Vinyl Pair, Gas Cylinder Universal Bearing Kit Replacement, Replacement Office Chair Caster for Carpet Use, Don't Know What Gas Cylinder I Need - Heavy Duty, Gas Cylinder Replacement Steelcase Criterion Chair 453, Casters for Herman Miller Aeron Chair for Hard Floors, Replacement File cabinet Keys & Lock Cores. None of the phone numbers I have found will get me to the right place either. I have tried send an email for update as well as advising still no response. Whether you need an office chair base replacement or an office chair arm pad replacement, we have everything you need and more. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 3/8 I was told that the item was not discontinued, but merely out of stock, and should be back in stock in a week "or so." Tried contacting on line as well without results. Every time I have tried to contact this Co at the number provided XXX XXX-XXXX it says the # no longer in use. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 2022 chairpartsonline.com | Sitemap Most extensive chair parts replacement catalog online, KIT-COMPLETE seat to floor (The whole enchilada), GLIDES - CHAIR & STOOL FLOOR SLIDER PROTECTION, 4 LEG MID-CENTURY MODERN SWIVEL CHAIR BASE, ROUND SQUARE CHROME MID-CENTURY CHAIR BASE, #1. The tilt and angle of armrest on office chairs is also an important factor to consider when buying office chairs. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. At this point I feel like the company is borderline fraudulent and I no longer wish to do business with them even if they item comes back into stock. I requested a refund that has not been received and no one will respond to my voicemails or emails. This was $149.00. In February I received another email from BizChair asking me to review the chair that I had yet to receive. Please get my refund, if at all possible. Purchased a Sutton 3 pc space saver Bistro Set with Glass top table and vinyl padded chairs. Kitchen or Dinette Trendler chair swivel 120160 & Insert, #2. Order of chairs has not been shipped. On 10/16/20, Amber Darnell with customer service at ******* emailed stating she had researched the order and it had not left the warehouse, so she would request a refund and we should see it in our account in 3-5 business days. Since the beginning of March I have tried to call and email several different times about getting the chair that I paid for and have yet to get any type of response. I do not have the resources or the room for two desks. I ordered a chair on December 20, 2020 that was listed as In Stock, the next day I received an email that said it was on back order and I would receive it March 5th. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Chair & Stool Swivels - Everything you need to know, #5. FedEx tracking says only label created, but nothing has been shipped yet - as of today 9/14. Whether youre working at the office or at home, office chairs are a crucial part of your work setup. the part only had a picture in the only paper in the box the number was a NUMBER FIVE picture nothing else he took my phone and email and said by tomorrow he would for sure let me know today is the 25th 2020 and no email or call i tried again after 30 mnutes of waiting and being jostled around listening to their music when the man came on i could not understand him sorry but its true had to spell over and over again and he couldnt find ME well thats RAOULS fault not mine i told him he put ne on hold again and said by the end of the day his boss would call me? I emailed Amber again on 10/26/20 asking if the refund had been processed because we did not have it yet. Customer Reviews are not used in the calculation of BBB Rating, of those, 0 complaints were closed in last 12 months. FedEx Tracking = XXXXXXXXXXXX. I was given a FedEx tracking number that said FedEx was awaiting shipment. got the run around from 3 differtn companies associated with BELNICKINC. Install a Rocker Swivel on an upholstered chair. getting the money back was great but the company are liars and the actual first number we tried many times to find was a XXX- XXX-XXXX that was not in service it was on the only paper in the box the assembly instructions with the picture for the parts and no actual numbers to tell anyone so this haS TO STOP AND I STILL NEED THE PART FOR EACH BARSTOOL GOT 209.00 BACK FOR THE PURCHASE OF THEM. International Association of Better Business Bureaus. got 2 barstools in each box all parts there EXCEPT a crucial part the hydraulic cylinder that pumps it to go up and down cannot work without it tired 3 different phone numbers to try and attempt to see if they even had them to sell or give since how would the crucial part in each box be missing? then a man told me not to expect the chairs they were lost low and behold i got them after a month so here they are but the main part for each barstool was never put in either box? BBB Business Profiles generally cover a three-year reporting period. I called again this morning and the agent that answered saw nothing in the system indicating that Candace submitted for my refund.
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