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Delete all cookies when you close your browser. If you make a complaint to us relating to privacy, we will do our best to ensure that an investigation is completed and a decision about your complaint is communicated to you within a reasonable time of us being advised of the complaint. Visitors to our Websites do so on an anonymous basis. 2.10 Fraudulent emails You are also entitled to make necessary correction(s) to your Personal Data held by us. When using our services or participating in our events and activities, there are chances that you may, and by submitting this form, unconditionally agree to be photographed by our staff or other participants or guests. Please note that we endeavour to deal only with responsible third parties, but we have no control over the acts of these third parties This Statement and Policy ceases to apply to any information which is disclosed to such third parties in accordance with this Statement and Policy and we assume no responsibility for the privacy protection provided by such third parties. Please allow us 30 days to process your request. Personal Data we collect and how we use it Our Web Analytics Services Providers may also use cookies and similar technologies to make the information collected by the web beacons more useful. Any changes will be included in the latest Statement and Policy published on our Websites so that you will always understand our current practices with respect to the information we gather, how we might use that information and disclose that information to third parties. dorsett shepherds discerning Your Rights 10. We will not use your Personal Data for direct marketing purposes unless with your consent provided during reservation or check-in processes, in written form or through electronic means, or when you subscribe to our newsletter, or patronise our restaurants and provide your Personal Data to us specifically and expressly for receiving marketing communications. We treat all the Personal Data that you provide to us as confidential information. Please allow us 30 days to process your request. In order to protect your Personal Data, we might require you to prove your identity which may consist of your name, contact number, passport or other identification document details so that we can check them against our records and satisfy ourselves as to your identity. If there is any inconsistency between the English and Chinese version of this Statement and/or our Policy, the English version shall prevail. 2.7 Food and beverage outlet reservations We may have engaged some web analytics services providers (Web Analytics Services Providers) to design and provide us web analytics services. If you cannot receive HTML, you will not receive a functioning sensor; Know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us; and. To. For reservations, data encryption process begins when you arrive and accept the secure sockets layer (SSL) certificate at the booking engine page and when data is passing from the third-party payment card industry (PCI) compliant central reservation system to our PCI compliant operating systems. whitby batty langley Except for direct marketing, use of our websites, namely www.dorsett.com, www.dorsetthotels.com, www.dcollection.com, www.silkahotels.com, www.daobydorsett.com (collectively, Websites), signifies your consent to this Statement and Policy, including the collection and use of your Personal Data as described in this Statement and Policy. Internal Controls 9. Web analytics data and cookies cannot be used to identify you as they never contain your Personal Data such as your name or email address. To find out more please visit HERE or watch our Reassuring Stays Video below. Systems with databases that will be storing credit card information are PCI compliant. 7. Certain information regarding your service preferences may be made available to our other hotels through our central database. Cookies are text files that we place in your computer's browser to store your preferences. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. From time-to-time, we may request Personal Data from you through contests. For hotel related services, upon completing an online room reservation, you can set up, review or update your information online. With your consent, we might also offer various related products or services that may be of interest to you as a patron, tenant or club member. Should you have any comments on this Statement and Policy or Personal Data protection, please contact us by email at privacy@dorsett.com. 13. We may use your Personal Data collected by us for one or more of the following purposes from time to time: providing and processing your requests, reservations or bookings for our products, services, activities or facilities; providing you with access to all parts of our websites; direct marketing of products, services, activities or facilities by Dorsett and our related entities or business partners (you may elect to opt out from receiving any marketing materials - see section 8.4); conducting market research, surveys and analysis; processing your application for, and managing, operating and maintaining, membership of the Dorsett loyalty program; providing you with information on the activities and benefits of it; billing and debt collection; dealing with your suggestions, enquiries or complaints; communicating with you generally; preventing, detecting or investigating suspicious or illegal activities; and meeting legal and regulatory requirements and/or making disclosure when required by any law, court order, direction, code or guideline applicable in your relevant jurisdiction. We do not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. 4.4 Data transmission across international borders Therefore, we do not recommend turning all cookies off. We record your itemised spending to properly assemble your folio during your stay, which includes your room rate and other expenses billed to your room. As an international business with operations in different parts of the world, we may need to disclose your Personal Data when required by relevant law or court order, or as requested by other government or law enforcement authorities. You can access our Website from mobile devices to find our hotels and/or restaurants and make a reservation. We reserve the right to change, modify or amend this Statement and Policy from time to time. We also record the information to comply with financial reporting requirements and those imposed by our auditors and government authorities. Your Personal Data will not be shared with third parties for their own marketing purposes. The mentioned Personal Data is required to create an audit trail of how the request has been handled. Personalised retargeting is another form of OBA that enables our advertiser partners to show you advertising based on your online browsing away from our Websites. Please remember that we do not use cookies to collect your Personal Data although, as explained above, we may combine information from your registration with the data we get from the Web Analytics Services Providers to analyse how you and our guests use our Websites and digital services and products in detail. We will also erase your Personal Data when it is no longer necessary in relation to the purposes for which they were collected or otherwise processed unless such erasure is prohibited under relevant laws and regulations. We collect your Personal Data when you make a reservation at our food and beverage outlets. Google may use the data collected to contextualize and personalize the advertising of its own advertising network. Nevertheless, we will seek your consent to any substantial changes if required by relevant laws and regulations or any changes made to the use of Personal Data you provided to us in a manner different from that stated at the time of collection. wuhan dorsett The combined information may include information that is collected by the Web Analytics Services Providers while you are not signed in, and information that was collected using cookies and similar technologies before you registered or signed in. For example, we might see that many people who viewed Special Offer also viewed Local Guide on our Websites. We recommend that you do not reply to the email or click onto any links or pop-up messages and report to the local authorities which handle fraudulent emails. Where a request is made, any correspondence or application may be kept and added to your Personal Data. 2.2 Making a room reservation and check in at our hotels 11. tripadvisor We may also store other information such as your room, food and beverage, other preferences and transaction history. Dorsett Hospitality International London, England W1K 1AW. 8.3 Right to data portability Dorsett Hospitality International Limited, headquartered in Hong Kong, its parent, subsidiaries and affiliates, and their hotels (collectively referred to as "Dorsett", "we", "our" or "us") have created this Statement to demonstrate our firm commitment to protect your privacy and to provide you with information in relation to the personal data and/or personal information ("Personal Data") Dorsett may collect from you as required by local laws and regulations and those of other applicable laws and regulations in the different jurisdictions that Dorsett may collect, use or transfer your Personal Data. 2.9 Third Party Providers We might use your Personal Data collected from you or gathered from our Websites, strictly for the performance of our agreements with you and for our legitimate purposes such as: Unless you have expressly opted not to participate when providing us with your Personal Data, we may share these with our carefully selected partners or merchants. The sensor activates when the email message is opened and flags the email address of the user as one that is capable of receiving HTML-based email messages. You have the right to make a request to us on whether we hold or are processing your Personal Data and if so, what kind of Personal Data is held by us, the purposes of using such kind of Personal Data, to whom we have transferred your Personal Data and be supplied with a copy of your Personal Data. Your rights Central, Hong Kong, If you are in the EU, our postal address is: surrey lobby Notifications in the event of breach Upon check in, your Personal Data will be verified by our staff or via mobile devices (including but not limited to electronic tablets and robot self check-in kiosks) through Wifi or any wireless internet connection and you will be requested to indicate whether you wish to opt-in and receive hotel promotional literature. Block all cookies from being set. See what cookies you've got and delete them on an individual basis. Please be aware of this and when requesting information or sending forms to us by email, or when using email or using any public computers/public Wifi, we recommend that you do not include any Personal Data or sensitive information including credit card details. Although the data protection and other laws of these various countries may not be as comprehensive as those in your own country, we will take appropriate steps to ensure that your Personal Data is protected and handled as described in this Statement and Policy. If you wish to exercise any such right, please contact us at privacy@dorsett.com or by post to 18/F., Far East Consortium Building, 121 Des Voeux Road Central, Hong Kong. However, if you have registered and signed in to your registered account with us, we may combine your Personal Data from your registration with the data we received from our Web Analytics Services Providers to analyze how you and our guests use our Websites in detail and, where you have opted in to receive communications from us, to send you email and other communications that might be of interest to you. 8.5 Right to be forgotten Policy on people under the age of 18 and minors. In such cases, we will tell you who is collecting your Personal Data, how our co-sponsor may use the information and how you can contact our co-sponsor. Transfer of Personal Data Participation in these contests is completely voluntary and you have a choice whether or not to disclose your Personal Data. Dorsett City is the perfect choice for business and leisure travellers seeking a 4-star hotel where British Charm meets Asian Hospitality. To achieve this goal, we have established a global network comprised of properties, offices, trusted service providers, and trained associates in locations where we operate, including Hong Kong, Mainland China, the United Kingdom, Australia, Singapore, Malaysia, Germany, Austria and Czech Republic. tripadvisor From We typically use third party email service providers to send emails. You can make a reservation by calling one of our hotels. 5.1 Cookies Without these cookies, online advertisements you encounter will be less relevant to you and your interests. With Dorsett Reassuring Stays we have created a new in-house hygiene standard in addition to extra safety measures to ensure all guests the safest stay. We advise you to review the privacy policy of such third parties before submitting your Personal Data. Where you have consented, we might also use your Personal Data for direct marketing purposes, for example, we will periodically contact you by post or via email and provide information about our special offers and promotions that may be of interest to you. This Statement and Policy is designed to provide compliance with all relevant applicable laws and regulations, in particular those our businesses are subject to. With our 24-hour gym, you can enjoy exercising at any time of day or night and for those looking to let their hair down, be awed by the view of Londons iconic skyline from Jin Bo Law, our 14th floor destination skybar. 12. Our Websites may contain links to other sites of third parties. The same type of Personal Data may be requested when you make any online enquiries. You will know that you are in a secure mode when the security icon (such as a lock) appears in the window browsers. Dorsett Hospitality International Advertising may then be displayed to you when you visit our Websites or other websites, that are built with these third-party service providers advertising elements, which matches these interests. These systems, owned and managed by us or by selected third party vendors, are carefully selected to secure your Personal Data. For example, if you visited the website of a retail company you may start seeing advertisng from the same retail company displaying special offers or showing you the products that you were browsing when you come to our Websites. This ensures that your Personal Data is encrypted as it travels over the internet. 18/F., Far East Consortium Building Email about special offers and promotions By enrolling in the Dorsett Loyalty Program, I agree to the. Your Personal Data held by Dorsett will be kept confidential. To understand site usage, improve the content and offerings on our Websites and enhance your experience on our Websites, some of our web pages may use cookies. If you believe phishers have gained access to your Personal Data or financial information, we recommend that you change your password(s), alert your credit card service provider and bank and review credit card and bank account statements to check for unauthorised charges. If applicable, we will notify you and the supervisory authority in your relevant jurisdiction about any data breach that is likely to result in serious harm to you unless an exception applies, for example, where we have already taken appropriate remedial action that removes the risk of serious harm to any individuals. our Websites) and all websites pages under these domains to prepare reports on its activities and share them with other Google services. You also have the right to request details of our privacy policy ("Policy") providing further details of the type of Personal Data we hold, the purposes, the erasure of Personal Data, etc. Use of Personal Data However, we may refuse to comply with your request if you fail to provide us verification information or with reference to relevant laws and regulations. Your Personal Data will not be collected apart from what you voluntarily provide us. Such Personal Data will be made available to the applicable hotel for the purpose of completing your reservation request. Such Personal Data will be stored in our email marketing tool service provider which follows strict data privacy laws and be used strictly by our business units for communication to subscribers and marketing promotion only. When you visit a page with content embedded from, for example, YouTube or Facebook, these service providers may set their own cookies on your web browser. How we store and transmit Personal Data? Your Personal Data will not be shared with third parties for their own marketing purposes. 8.4 Right to unsubscribe or opt-out This Statement and Policy does not apply to our processing of your Personal Data on behalf of third party providers who may collect your Personal Data from you and provide it to us. Also, many websites will not work properly if you block cookies completely. Our email responses to you will not include any sensitive or confidential information. We recognize that certain laws and regulations might be modified to require more stringent standard than those described in this Statement and Policy, in which case the more stringent standards shall apply. Dine in style at VQ, a24-hour restaurant serving the very best of modern British cuisine, or indulge in authentic oriental cuisine at Shikumen, a speciality Chinese restaurant. Policy on people under the age of 18 and minors When you make a reservation or complete check-in using mobile devices (including but not limited to electronic tablets and robot self check-in kiosks), you may need to provide certain Personal Data for guarantee purposes. This Statement and Policy is updated as required to reflect any changes in applicable laws and developments in best practice procedures. Our Websites are not intended for persons under the age of 18 and minors. 2.11 Unsecure communication We use an industry standard for encryption over the internet, to protect your Personal Data. Contact information gathered from contests will be used to notify the winners and award prizes. You have a right to access any Personal Data we hold about you and if applicable, to update and/or correct it, and to withdraw any consent you have provided. We have categorised this Statement and Policy by major processes and areas so that you can review the information of most interest to you: Please read this Statement and Policy carefully before submitting any Personal Data to us. We may also ask for your travel details and room preferences to better prepare ourselves for your arrival and to serve you better before your departure. aspen buildington consort place 2.4 During your stay at our hotels As a global company, we endeavour to provide you with outstanding services. Links to other sites We also use cookies to assist in targeted advertising in the following ways: Cookies may be placed on your device by our third party service providers which remember that you have visited a website in order to provide you with targeted advertising which is more relevant to you and your interests. Further, we limit the access to your Personal Data and only share your Personal Data with our internal staff who are directly involved in the process of providing quality service to you. products and services to me. This also applies when we have reason to believe that disclosing your Personal Data is necessary to identify, investigate, protect, contact or bring legal action against someone who may be causing interference with our guests, visitors, associates, rights or properties (including our Websites), or to others, whether intentionally or otherwise, or when anyone else could be harmed by such activities. Although these cookies can track your visits around the web they don't know who you are. You may also lodge your complaints with a supervisory authority in your country. nightout nightclub Purposes of collecting your Personal Data It also helps us to analyze patterns of user activity and to develop a better user experience. Please note that we will never send you an email requesting your Personal Data, for example password, credit card number or passport, personal identity card or social security number. 2.6 Creating and updating your account information The information is anonymous and only used for statistical purposes. If you are a repeat guest at our food and beverage outlets or have filled out our food and beverage questionnaire, we may store your Personal Data in our databases used by our business units operation to serve you better upon your return. Also when using our services or participating in our events and activities, there are chances that you may be photographed by our staff or other participants or guests. It is important to note that all email communication is not secure. We use cookies to help us personalise and improve your experience. Depending on the purpose of the collection, the Personal Data Dorsett may collect from you includes but is not limited to your name, address, contact numbers, and email address. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. In this situation, we would merely act as a data processor and thus you should review applicable third party providers privacy policies before submitting your Personal Data to them. Block third party cookies. nightout nightclub to adhere to applicable laws, court orders, directions, codes or guidelines. to deal with your suggestions, enquiries or complaints; to process, confirm, provide and charge for hotel arrangements and restaurants and our goods and services; to administer, support, improve and develop our business; to disclose the winner of contests conducted by us or on our behalf; to provide you with access to all parts of our Websites; to conduct market research, surveys and analysis so as to provide you with better products and services; to provide for the safety and security of our guests; to prevent, detect or investigate suspicious or illegal activities; to meet legal and regulatory requirements and administer general record keeping; to process your application for, and manage, operate and maintain, membership of the Dorsett loyalty program, and to provide you with information on the activities and benefits of it; and. aspen buildington consort place 2.8 Non-hotel related services When you indicate that you would like to receive promotional material either during the reservation or check-in process or when you subscribe for our newsletter, or patronise our restaurants and provide your email address to us specifically and expressly consent to receive marketing communications, we will periodically contact you via email and provide information about special offers and promotions that may be of interest to you. Cookies allow our Web Analytics Services Providers to recognize your browser or device and, for example, identify whether you have visited our Websites before, what you have previously viewed or clicked on, and how you found us. This Statement may be revised from time to time. We are only responsible for this Statement and Policy and content of our Websites. I wish to receive news on the hotels, products, and services, as well as the latest events and promotional offers from Dorsett about Dorsett and selected partners through various communication channels, such as, direct mail, phone, email or e-message or the like. Such pre-arrival message will include other information about the hotel, the area and the weather. Personal Data may also relate to other persons relevant to the information, products, services, activities or facilities you have requested. 2.1 Anonymous Browsing 8.2 Right to restriction of processing We will implement, where necessary, appropriate measures, including contractual clauses, to secure the transfer of your Personal Data to the third party service providers located in a country with a level of protection though different from the one existing in the country in which your Personal Data is collected. Where the combined information can be used to identify you, we use it in accordance with this Statement and Policy. 6. In order to assure your future comfort and attention to your individual needs, other stay specific information may also be stored in the property management system, such as your food and beverage preferences and other special requests. We will also use your email address to send an email confirmation of your booking, and a pre-arrival message summarising your confirmation details and preferences. Google utilizes the data collected to track and examine the use of all domains owned by us (i.e. We store your Personal Data in our databases used by operation and marketing systems. In any case, please allow us 30 days to process your request. If you would like us to make a reservation at one of our hotels, we will request for your Personal Data for payment purposes and to administer our business. In addition, we use the services of third party agents, such as email service providers and mail houses for the purpose of mailing materials to you. However, we cannot be held responsible for unauthorised or accidental access which is beyond our control. Please refer to Googles privacy policy for more information. Therefore, we are not responsible for the policies or actions of any third parties, including, their data collection and use practices, their use of cookies and their websites that you may access from our Websites, nor can we control the activities of those websites. dorsett shepherds discerning You have the right under relevant laws and regulations to block or suppress our processing of your Personal Data, for example, when you contest the accuracy of your Personal Data in our records, you object to the processing and/or you require your Personal Data to establish, exercise or defend a legal claim etc. wuhan dorsett When enrolling for our newsletter or loyalty program, you will be required to provide certain Personal Data such as name, email address, mailing address, room preferences and service requests. How long will Personal Data be retained for? Our email service provider includes a pixel tag, which they refer to as a coded sensor in all of the HTML-based messages sent on our behalf. Such information allows us to track information, such as how many individual users we have and how often they visit our websites. By ticking this box, I consent to the user and disclose my information for the purposes of marketing Dorsett Hospitality International Limited and its hotels to me. 8. 2.3 Making a room reservation by calling us If you have changed your mind in receiving such promotional materials, please refer to section 8.4. Dorsett City is situated at the gateway to East London, close to the vibrancy of Shoreditch and its array of galleries, boutiques and timeless markets.