- Why might my items be shipped using truck freight? Interconnect members, add a holding tank, pressurize for shower outlet's and more! The bracket type and width, the finish, additional optional products and accessories, etc. Make sure your blade is sharp, and lubricate with WD-40 or similar while cutting. Maintains very good visibility through the back window despite the low overall rack height. Send you a link to try and get financing with Klarna, another financing partner we have. The armorTEKs primary function is to hide and protect the wiring meant for rooftop accessories in a 1/2" channel between the armorTEK and grooveTEK. Simply, as shown on the image below, click next or below the product image where it says: "As low as". Jon is a wonder to work with and provides world class customer service. - Am I able to expedite my order with express or next day shipping? Please Fell Free To Contact Us Directly By Email at Support@uptopoverland.com, All racks are built to order and we do our best to get your order to you as soon as possible. 2022 Xtrusion Overland To read more about ShipTection, clickHERE. This seriously is what dreams are made of. An order is considered shipped the moment we send you an email or sms with the tracking information. RCI Bed Racks will NOT be compatible with tri fold tonneau covers. This depends on our stock levels and our supply chain partners availability. But pressure from both sides always leads to a faster solution. Each package varies in size and weight, and usually between 60 and 80 lbs, and 6.5X6.5X60 in length. With Diode Dynamics you get the best of both worlds. It happens. If you want to return your order for any problem other than a manufacturing defect or warranty, then you will have to fully cover the costs of shipping it back to the warehouse. Subject to change without notice. Customers rate us 4.7/5 based on 647 reviews. BE REMINDED, drivers will try to bully you into accepting a delivery, but if the item is clearly damaged, REFUSE IT. Orders placed for presale items are not able to be cancelled or refunded. - I never received my order and shows that it was delivered. close. If you want to change the address, please email us to info@offroadtents.com IMMEDIATELY, and if you can call us to 844-200-3979 even better. It seems plenty rigid. Great question. Or you can simply use the center bore to run wiring inside the chambers for a clean accessory installation. Please keep in mind the carrier's website might take up to 72 hours to update. For the sake of making it all easier, we'll break this down into sections: Let's begin with the first of thesetopics. Also, the rack assembled easily and is pretty straight forward when looking at the parts. Even when you have the item right there in front of you, make the driver wait and call us, we will ask you for pictures of the item, and we will help you inspect it and determine if it should be refused or not. We can make almost anything a reality! Powder coat looks fantastic, I almost wish I had ordered all powder coat but the silver/black combo will look slick with my grey truck". Email us so we can get you a quote and offer you the best option for you! The third thing to do is to file. What should I do? The cutouts use our patent pending M.A.S.S. *TERMS AND CONDITIONS APPLY. We understand we are in an industry where products can be technical, where the items you purchase can be a big investment, and often lead times can be long. The truck driver will call you 48 to 24 hours ahead of the delivery date, to schedule a drop-off time. is ridiculously good. If you choose PayPal, then once you're checking out through the PayPal portal, it'll give you the option to get financed by them. We already offer you NO TAX on all states except Wyoming, plus we offer Free Shipping onall orders above $300, except trailers. Easy bolt together assembly, takes about 45 minutes to install. ShipTection is an additional service we offer, which you can purchase with your order and further protect it. Those corner brackets that say "Xtrusion" look awesome!! When it comes to Pay Tomorrow, it's quite simple, follow the normal checkout process you had with Bread, but choose Pay Tomorrow. If you decide to cancel any of these orders after more than 15 days have passed since placing the order, we will have to charge a 10% cancellation fee. The original, strongest, and most unique extrusion-based cargo management system that allows you to customize the way you pack for any adventure. XTR1 Aluminum Bed rack for Jeep Gladiator. For Canadian customers, we regularly ship to the nearest freight center to the border, so you can drive down, pick your order ad then drive back up saving in shipping costs as well as duty and custom fees. (Think Erector Set!). In some cases yes. After you placed your order, yes. If you order a Gobi rack, the cancellation fee will be of $550. We are also happy to ship to any warehouse in the country, but you will then have to take care o the shipment to your country. armorTEK is a slick little system that allows us to enhance the aesthetics of the rack on the truck while serving a functional purpose as well. And the pricing (even before the discount you gave me, THANK YOU!) Bolts to inside of bed rails or can alternatively be mounted with optional drill-free clamps. Use of T-Nuts into the Slot means you can attach anything. Also, please read more about Warranties HERE. We will check and make sure it shows as delivered and that it's not a problem from the carrier's website. Can be configured to work with SofTopper, Bestop, and many tonneau covers. However, when we do so, if an items is damaged or lost, we need to go through the standard procedure of placing a claim, which can take up to 90 days to be resolved. Order your rack with the optional "Off-Road Reinforcement Plates". Sometimes Bread or Pay Tomorrow won't approve you. - How can I get shipping insurance with my order? Then as seen on the image below, it'll bring up a pop-up, offering different installments. Shipping fees will vary, please check them at checkout or in the Shipping page. Before Signing for your order, inspect the box or boxes for freight loss or damage. Off Road Tents takes pride in its products and packaging. Heavy duty design will easily support large roof top tents and heavy gear. Paired with the Bakflip X4s tonneau cover its a match made in heaven as it can be mounted to the t-slot rails on the cover for a seamless application. It was easy to install. First, thank you for the great communication while we were waiting on our products. You can read more about it HERE. To help us win the claim, take as many pictures as you can and be PATIENT. Take pictures of the damages from all possible angles. If you do, contact us first and we'll see what can be done. Why? The structural integrity of the racks far exceeds the weight limit on item you would mount them reasonably. If you do not like the product, send it back for a refund. Some of them, such as trailers, can only be shipped to a freight center given hoe big they are, and you will have to go pick them up there. Heavy duty black textured powder coat finish comes standard, plus we take it a step further and coat all racks with an epoxy primer for an exponentially more durable finish. We carry stock on most sizes! The only True Modular Bed Rack System on the market for overland, with T-Slot Aluminum Profile construction. If you are interested in allowing us to use your vehiclefor a prototypeyou will receive a. We do make exceptions different times of the year, so be on the lookout! Just remember it is easier to put back on the truck if it has been disassembled in 3 pieces instead. Therefore, after placing the order, if you decide to cancel after 48 hours from placing it, the cancellation fee is of $550. All screws and hardware are required for assembly. Our MASS bed rack for the Jeep Gladiator has several unique features that help it stand out in the crowded world of overlanding Jeep Gladiator products. As to items from brands such as CBI and Gobi, these are also made on order, so, once again, sales are final and no returns are accepted. At checkout make sure to put in the notes you would like to do so. You have 30 days to send back your product to either get a refund or an exchange. This is a very solid rack even with bak X4s brackets it made the bed cover more solid. Usually removing it and disassembling in 3 pieces, Top part of 2 crossbars and 2 top braces, and Side parts of 2 columns and 1 side brace. Help protect yourself from loss or damage, or an uncomfortably painful claims process by: 1. Drivers and carriers might try to re-deliver the same exact item the next day, if they do, REFUSE it once again, and follow the same procedure. Made in USA, this bed rack is of the highest quality and durability. *Creates gap between tonneau rails and bedrails. This means that there is a processing period of 4-6 weeks before shipment. Of course we do. ANY CANCELLATION PAST THE 48 HOUR GRACE PERIOD IS SUBJECT TO A 20% RESTOCKING FEE. That means, the ground shipping UPS or FedEx trucks you see around, they're not really able to carry a roof top tent. If theorder has already shippedandthecustomer still wants to cancel it, there will be a20% restocking fee plus the cost of shipping the item back to the warehouse it shipped from. The rack has held up amazingly, no separation at the joint, loose connections and no rust!! The moment you place your order you will receive order confirmation e-mail. Therefore, if you have any warranty questions or issues, email us at: info@offroadtents.com. We will need pictures of the box. Then, they will contact you once they have reviewed your application to let you know. We are a small family owned business. Fitment not guaranteed for all tonneau covers. It's a true off road rack, capable of withstanding the toughest trails and carrying whatever you may think of. Once your order is signed for at the delivery point, the package becomes your property and thus, our liability ends as far as shipping damage is concerned. The low-height version of our Jeep Gladiator Bed Rack, deemed the M.A.S.S. It is 100% safe. If you see the tent, rack or package is CLEARLY damaged, do NOT sign it, do NOT accept it, and REFUSE delivery. Compliment your Rig with the best Cargo Cases in the market. It is extremely important that you inspect the box and item for damage BEFORE you sign to receive it. If you want to get financing from Pay Tomorrow, choose them at checkout. *Some pictures are shown with accessories. There will be a20% restocking fee plus the cost of shipping the item back to the warehouse it shipped from. connector for easy addition of various mounts and accessories. We will respond as soon as possible! Alu-Unibedrack-12in-5ft (46), ** PRODUCT MADE ON DEMAND, LEAD TIME 3 WEEKS APPROX **. Read the terms and conditions of the service HERE. The aluminum material cuts pretty much like a wooden 2x4 with the right tools. To say Im impressed is the furthest understatement. What should I do? I'll keep you posted! We do accept back orders, but you must confirm to us you want to keep it. Include the products you would like to order, full name, and address and we will get you an estimate. ShipTectionis a Shipping Insurance and Protection Service that you can purchase at checkout to protect your order from: Thanks to their service you can file a claim for a refund due to a damage or a lost or stolen order. Our kits already have amazing prices to help you put your money on other accessories for your rig, unfortunately not much can be done on shipping. The aluminum adjustable bed rack, just 12" tall from the bed rail to the top of the rack, made in USA, ideal for your Jeep Gladiator pick-up truck. Add customer reviews and testimonials to showcase your stores happy customers. We offer some customized orders, or items made on order, for example: bumpers and rock sliders. That's an additional service we offer. If you want to add a bit of extra height to your rack, you can do one of the Riser Kits we have available. On top of that, we may charge you a restocking fee, which is generally of 20%. If the order has already shipped (and we have sent you the tracking number), then you cannot. You can also click the tracking code on that same page, and it'll lead you to the carrier's website (whether that's UPS, FedEx, etc), where you can paste the tracking number and follow it. I'll keep you posted! So, although not necessary, we recommend it. You can remove 16 screws that will free up the BedRack! Please keep in mind all the financing options available are third parties. From brand to brand shipping times may vary. We do sell Roll-In T-Nut kits for added benefit, and if you want additional Xtrusion to build more things, contact us for a quote! Your review*document.getElementById("comment").setAttribute( "id", "a3f4f6c9d99ed910007bb56a0e232e01" );document.getElementById("f50f07e765").setAttribute( "id", "comment" ); JT Rear Seat Compressor Bracket Connection Kit, Vertical supports are built out of 1/4 5052 aluminum for strength, The rails are built out of double wall 1/8 5052 aluminum, The inner c-channel is easily removable for lighter loads. When it comes to Bread, it's quite simple, follow the normal checkout process, Add To Cart>Check Cart>Proceed to Checkout. Please, if you have doubts on what to look for, take a look at How To Handle Your Order. If after opening it, you find a damage, then send us pictures, and we will file a claim.Please, understand that if a package is damaged during shipping, it is NOT our responsibility, but the carrier's. We have quite a few different payment options: Absolutely. If you send an item back to exchange it, it can take up to 30 days for you to get it back if the item is in stock. Or, we can split your order total into different invoices to be paid in different credit cards. However, one of the advantages of this system is that you can mount anything along the T-Slot rails when you get creative. Normally we don't. Hardware is stainless steel. Therefore, we are forced to charge these cancellation fees. Recommended to use foam strip to seal gap, which is not included in kit. - Why can't I return some items that were custom made? Recommended to use foam strip to seal gap, which is not included in kit. WELCOME TO YOUR PREMIUM OVERLANDING GEAR STORE! Yes you can! Please email us for a quote. Your purchase will help support the fulfillment of the American Dream. Once the return has been accepted, we'll issue a refund minus the restocking fee. a police report at your local precinct, it usually takes only 15 minutes, and it'll make sure we have evidence of a missing or stolen package, so we can win the claim against the carrier. 5. Protect yourself from this by examining before you sign. If you are the one covering the return costs, and therefore it's you who are buying the label, we recommend you print it at your local FedEx or UPS center. Slotted mounting points on top of rack accept nearly any roof top tent making mounting a breeze. After you fill it out, Bread will tell you if you're approved, as well as letting you know what the options are! Contact Us for any questions or requests! Simple, please email us at info@offroadtents.com with the item you have and when it was gifted to you. However, if in stock, your order will most likely be at your place between 5 to 14 days after you placed it. On other items such as racks, smaller accessories, we charge different shipping fees, but still, it'll be an additional cost, which might be expensive. - Why do I need a return authorization number (RMA)? - DoesOff Road Tents ship outside of the United States? "I really think you have a hit on your hands with this product. - RETRAX bed cover, upTOP eX Overland Rack, Lighting, Maxtrax Mounts as well as anything not listed above. If it was dropped at your doorstep, and it's damaged, do NOT open the box, send us pictures immediately, and we will handle it. We have three financing options: You will be able to check if you're eligible for financing at the product page, no need to go to checkout. As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. All Alpha, Bravo, and TRUSS racks are constructed withaluminum alloy. If you have any doubt, questions or anything, contact Off Road Tents immediately at 1.844.200.3979 or info@offroadtents.com. If you have a carrier or some company you know, please email us, send us the information and we will gladly change the shipping fee to charge you as little as we can!
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