Sign-on bonuses up to $20,000 are available based on specialty and experience. On top of the hourly pay, youll also have access to cash bonuses, performance incentives, and great benefits. US Job Seekers/Employees - Click here to view the EEO is the Law poster and supplement and thePay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/postersto access the three posters.. on Customer Service Careers at American Express | Virtual Customer Care, Amazon Home Advisor Jobs & Employment | Apply Now. Make sure you read the fine print before applying. If you decide that a part-time role is more fitting, youll be required to have a weekly schedule of 20 hours. Have you ever had an issue with your bank account or credit card provider and needed to talk to a customer service representative? An overview of lifestyle, care-related gigs. community The basics of providing safe rides via rideshare services. Some of these extra bonuses are largely performance-based, so not everyone will have the same results. Nobody wants an employee who doesnt show up to work without giving notice or is consistently late every single day. We bring you the best gig, remote, and part time jobs currently available, then provide you with thousands of helpful articles on how to succeed in those roles. Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. The sign on bonus is contingent on eligible colleagues being actively employed in role and remaining in good standing during the relevant period of time. The basics of delivering food, groceries, and packages. Handled clients and agent's questions, complaints, and billing inquiries with courtesy and professionalism to resolve issues. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. https://www.americanexpress.com, Resy, American Express Global Dining Network - New York City, NY. Based on the evolving situation with Covid-19, we will work with you to ship equipment to your home address and conduct a new hire orientation virtually. Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards across the globe. So if youre ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career at American Express. 2022, Hiring Products Limited, All rights reserved. We back our colleagues with the support they need to thrive, professionally and personally. Depending on how much youre willing to work, there are both full-time and part-time positions. But what is this new sharing economy and how does it work? Bilingual, highly motivated, organized and responsible Customer Service Professional with 15 years experience in Customer Service and Marketing, seeking a position in an environment which allows me to apply my expertise in office management, social media marketing, and public relations. A typical day in the life of a Customer Care Professional involves taking customer calls and addressing customer inquiries. We noticed that your web browser is outdated! Gigworker.com is your one-stop-shop for the gig economy. The nice part about working remotely for American Express is that they will cover your internet and phone bill (for your work lines) through an approved provider in your area. US Job Seekers/Employees - Click here to view the EEO is the Law poster and supplement and the Pay Transparency Policy Statement. Youll also need to be familiar with Windows applications. Help us maintain the quality of jobs posted on PowerToFly. This requirement is subject to legally required accommodations. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. Created and promoted new content used on the artist's website and other social media channels. Trinity Financial Services Inc, Sun West Mortgage American Express Customer Care Professional Resume Sample. Our mission is to give our Card Members and Merchants a level of service that goes above and beyond their expectations every day. Meaningful, rewarding work performed with integrity. As you talk through the situation, youll need to maintain a positive and helpful attitude to ensure that the customer remains happy, and youll do everything in your power to bring about a positive outcome. Document necessary account information and offer custom solutions that benefit the customer. This is not only good for American Express but also for you as youll be compensated with additional sales incentives. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. The basics of making money performing common tasks. Not only should you be resilient to the number of calls that come in, but also to the nature of each call. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Each phone call will present a unique scenario in which youll consult with card members to address their concerns and needs, promote the benefits of American Express credit cards, update customer account information, and ensure goodwill on behalf of the company. As thefinal job requirement, youll need to be located within the United States and be able to legally work as a U.S. citizen. This includes health and dental insurance, 401(k) contributions, paid vacation time, and much more. Your email address will not be published. Relocation assistance and housing stipends may also be available. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Plans include prescription drug and behavioral health coverage as, The CFO oversees the accounting operations of the company. This could be addressing customer issues regarding an account, upgrading a customer to a new credit card, or finding solutions to customer problems. Your main goal will be to handle any problems that may arise. Your schedule may vary from week to week, but youll have some say in when youre available to work. Created and maintained Fan Club database. Grow and nurture customer relationships on every interaction that results in measurable Customer value. American Express is one of the most respected (employer) brands around the world. Since building solid relationships with its customers is critical to its business, American Express looks to hire only the best customer service representatives out there. Includes thousands of pre-written examples for hundreds of jobs. Job Responsibilities : Virtual Platinum Customer Care Professional. As the face of the company, you can create positive interactions with our customers every day from curating a unique travel or lifestyle experience to helping them with their everyday needs. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. For example, if you find out that a customer travels frequently and theres a certain American Express card that offers much better travel benefits, you could tell them about all the additional benefits and bonus points they could receive and encourage them to sign up. Heres just some of what youll do in this role: Unique career journey shaped by your talent and curiosity. How to set up and run your own business as an independent contractor. This requirement is subject to legally required accommodations. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. Our open creative and collaborative culture is a big part of why we regularly win best workplace awards across the globe. We wish you the best of luck in nailing your interview process and becoming part of the AMEX team. Not only is this a great opportunity to get your foot in the door at one of the most recognizable companies on the planet, but you could also use this gig to build your resume and qualify for a whole range of other career opportunities. Use these resumes as templates to get help creating the best CUSTOMER CARE PROFESSIONAL resume. Shift flexibility requirements temporarily some shifts may be worked remotely, American Express offers a fantastic and diverse working environment. Information for freelance consultants and gig workers. All Rights Reserved. The minimum requirements for becoming an American Express Customer Care specialistare a high school diploma (or equivalent) and at least two years of previous experience in customer service. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. On top of these basic requirements, there are a handful of professional skills youll need to secure a position. High performance is rewarded with target driven incentives, The sign on bonus will be paid to eligible individuals in three instalments: $500 after three months of active employment, $500 and after six months of active employment and $1,000 after 12 months of active employment (less applicable deductions). Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. for personalized So what qualifications do you need to land one of these positions? Plus, you can access additional pay through profit sharing, incentive bonuses, and commission sharing that can be as much as $8,500. You will be required to locate a provider who meets our connectivity requirements and arrange connections. Well go over the responsibilities of this remote job, the worker requirements, the benefits and compensation, and how you can apply. You would also receive a monthly allowance on the first paycheck of each month to help cover the costs of these services. If a full-time position is what youre looking for, then youll need to remain flexible about which hours you can work. Information for the Care, Lifestyle, Tasks, Delivery, Lodging and Trasportation sectors. However, you will have to follow a set schedule that youll receive from American Express. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Sales will be a critical aspect of your job and one of your main performance indicators. Credit card companies specifically American Express hire hundreds of virtual customer care representatives to handle their customer service. Here are the averages, according to Glassdoor: You can also access the excellent benefits that American Express has to offer. Home - Side Hustles - How to Get an American Express Work-From-Home Job in Customer Care, Our website is supported by our users. So if youre ready to take on a challenge and make an impact you owe it to yourself to launch or grow your career at American Express. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Some people may be quiet, some may be talkative, some may be happy, and some may be mad. If you live within 35 miles of one of our service centers (Sunrise, FL), please review our Careers site for positions located at one of these centers. Save my name, email, and website in this browser for the next time I comment. You likely wont work a typical 9-to-5 shift. Beyond the worker requirements, there are also some technical requirements youll need to properly set up your workspace and work at home. Get all the help you need to create a professional resume in minutes. Benefits: https://www.americanexpress.com/colleaguebenefits. You should be prepared to receive a stream of calls on all your shifts. The same way we treat our colleagues is how we treat all applicants with respect. Given the importance placed upon delivering extraordinary customer care at American Express, we see it as essential to attract and develop talented people by: Help propel your team and its business partners to success. We sometimes earn affiliate links when you click through the affiliate links on our website. But if this is the right job for you, youll think of it as more opportunities to help customers, and in turn, to increase your chances of closing sales. The requirements are as follows: In the event there is no American Express-approved provider in your area, but there is a provider that can offers the appropriate cable or DSL connections, American Express would also make available a one-time reimbursement of up to $100 for any set up fees you incur with your provider. Shift flexibility requirements, American Express offers a fantastic and diverse working environment. If there isnt an approved provider in your area, American Express will cover your installment fees, and youll be given a monthly allowance to cover the connection cost. American Express Customer Care positions are great opportunities for people looking for a decent-paying job that also allows the flexibility of working from home. Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality. Copyright 2022 staff-1.com/workspread . How to get started renting your home on lodging platforms. If selected for this role, you may be eligible for a $2,000 sign on bonus, less applicable deductions*, Where developing relationships is the key to our success. Deliver extraordinary customer care by responding to questions concerning customer accounts, including billing, services, cancellations, and fraud. Managed charitable donations made by the fan club. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. We give you our best - excellent benefits, a 401(k) plan with a generous match, competitive pay, and a chance to work with and learn from the very best in the, Comprehensive medical coverage that covers many common services at no cost or for a low copay. American Express will run a background check before hiring you as an employee. Developed and executed social media initiatives to engage public and increase traffic on artist's social media accounts. As a Customer Care Professional, youll be responsible for taking phone calls from customers throughout your shift.
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