I started studying the system and how eBay software intelligence works and bam!!! major hacking event, like the one that occurred in 2014. eBay is apparently going on a suspending spree. FINANCES, BUSINESS & Do it too many times and youll be suspended. Most eBay sellers miss out on these email updates and end up getting a suspension or account restriction. But eBay is vigilant about keeping repeat offenders off the site. There are a few reasons that could see an eBay account blocked. If an eBay account is suspended after the first listing this is the likely reason. We know the account suspension news can be hard for you to digest, but it happens to sellers all the time. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Besides that, he wastes time playing FIFA, eating pizza, and sending tweets. There is no need to call your friends and request them for a job because you may think your business is down the drain. Through eBay as a mediator, the buyer will have to show how the item isnt as advertised. Please try again. Or, you can extend your handling time to a very long time period, such as 30 days, until you get your life sorted out again.. When a customer orders a product, he or she will check the estimated delivery time and set the arrival time. : With over 15 years in ecommerce from small business to multi-million dollar SMBs & passion for positive advocacy, Liz brings unique insights to the selling experience. My eBay account was recently suspended, and the email sent was less than helpful, giving me no reason why. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. The font is double-spaced, had it been single-spaced this booklet could have easily been a pamphlet or perhaps even a one-page essay. Some sellers who are smart enough to dodge suspensions are now using eBay stealth accounts. Either way, though, seems like another person here has also posted pretty much the exact same problem recently, so hopefully their issue gets resolved too. In short, they halt your eBay activity. Great. The issue should be resolved in the next few hours and any sellers who need to take action will be contacted. For this reason, they should be taken very seriously. Don't Register for a New eBay Account If Suspended, Be Honest and Explain Your Unique Situation, Un Oh! Members who are suspended by eBay are suspended for legitimatereasons. [CDATA[ Triangulation Fraud - What Is It & How Can You Protect Yourself? Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. To call it a book is an insult to books! I did receive five emails about some bid cancellation notices on items that I had already purchased (no clue what this means), and one of my purchases was made in a different country to my current address. This cookie is native to PHP applications. , CreateSpace Independent Publishing Platform (April 5, 2013), Language If the buyer is attempting a scam, theyll be found out. document.write ("'><\/scr"+"ipt>"); The cookie stores the language code of the last browsed page. , Item Weight Always read the email updates and announcements from eBay. These cookies track visitors across websites and collect information to provide customized ads. It's also very concerning that some users are reporting being asked to download apps or make purchases to get their accounts reinstated by someone pretending to be eBay support - real eBay support will not ask you for this, it is part of the hacking/scam. The cookie is set by Wix website building platform on Wix website. Even if you say you do not accept returns, buyers can submit an item not as described (INAD) complaint and force you to take back the product. Help others learn more about this product by uploading a video! If they've had another major hacking event, like the one that occurred in 2014, they must come clean about it. var m3_r = Math.floor(Math.random()*99999999999); Here are two things to consider surrounding suspension. But you can easily learn this skill by watching a few YouTube videos. This cookie is set by GDPR Cookie Consent plugin. if (document.context) document.write ("&context=" + escape(document.context)); When you are caught violating the terms and policies on eBay then chances are you will receive a temporary or permanent ban. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. Publisher You can buy a good camera and use free editing apps to make your item appear of higher quality. , Paperback This means eBay buyers will start providing negative seller feedback about you and you will eventually lose market share. If a customer finds the product is not accurate as per the description then he or she can get a quick refund. The cookies is used to store the user consent for the cookies in the category "Necessary". When I chat online with eBay agents, they don't give reasons either and just hang up. If you've had your eBay account suspended, there are a few things you can do to get it reinstated. If you are selling on eBay for the first time, chances are you might have violated eBays rules and policies, which happens a lot. If you got your eBay account suspended indefinitely and have no idea why that happened, we are here to help you figure it out. First, make sure that you understand the reason for the suspension and take measures to correct the issue. If you do everything as it should be done, you all but eliminate the chance of being suspended. With an online selling website like eBay, you can expect many people who will try to scam sellers. It is your responsibility to share high-quality and visible product images so buyers can decide whether to make a purchase or not. The seller who reached out to us said they didn't know why eBay suspended their account: "This is a sad day for me, I'm a long time eBay seller with 1600+ positive feedback. Apr 06, 2022. eBay account suspensions are a reality for many sellers on the platform. eBay has the right to hold or suspend your account anytime no matter how authentic you are. May be you have not been indefinitely suspended or your seller account blocked or banned from eBay yet but you don't want to sit by the sideline and watch it happen to you. document.write (document.charset ? Using a VPN solely for a dedicated IP address can be great for new and experienced sellers on eBay. Using your mobile phone camera - scan the code below and download the Kindle app. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. Brief content visible, double tap to read full content. As soon as you receive an email notifying that your eBay account is suspended, read the entire message and the reasons behind it. Reviewed in the United Kingdom on October 28, 2013. a pamphlet is a better way to describe this item. var m3_u = (location.protocol=='https:'? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The best way to do it is to check the sales data by looking at active or completed eBay listings and then list your product. If you put listings with expiration dates in "Out of Stock" mode, you'll want to watch it. document.write ("'><\/scr"+"ipt>"); With that in mind, you should keep a solid record of everything you do on the site. Join for exclusive updates & members-only content. It is used to persist the random user ID, unique to that site on the browser. This cookie is used to enable payment on the website without storing any patment information on a server. Unlike on Amazon, suspensions are relatively hard to get on eBay. If your account was closed and you don't need it right away it would probably be best to contact customer service after a day or two when wait times should be shorter and they get a full update from their superiors. Lets brainstorm the best-selling eBay items here! Whether you sell items on eBay as a side hustle or running an entire business, getting your account suspended can be shocking. Be careful not to let your account slip. Finally, an account might be suspended if it is determined that the holder is not authorized to sell on eBay. Aron Hsiao wrote about eBay for The Balance Small Business. However, there are a few tips that you can follow to dodge the suspension on eBay. For example, adult items arent illegal but eBay doesnt allow them, so eBay will simply remove them. They are simply a way for the company to enforce its policies and protect its users. : I finally made up my mind to let other eBay sellers in on this closely guarded secret. Search for United States in the location bar and press connect. This is used to present users with ads that are relevant to them according to the user profile. We found a 2020 blog post from, "In an effort to protect its reputation, as well as its customers, eBay account suspensions are on the rise. This cookie is installed by Google Analytics. Dont lose hope because we are going to help you with this problem. Your eBay account can also be suspended if you are using the same content as other sellers on the website. The cookie is used to store the user consent for the cookies in the category "Performance". VPN Not Connecting? Disclaimer: This blog post provides general information about what to do if you have your eBay account suspended only and should not be construed as legal advice. document.write ('&cb=' + m3_r); Sit back and relax while we do the work. The First Thing You Should Do if Your Unemployment Account Got Suspended, What to Do When TD Ameritrade Terminated My Account. That wasnt eBay you were in contact with, Same ! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Earlier today, a number of eBay accounts were inadvertently suspended. Others in your household who have accounts, Serious illness - your own or a family member, Serious injury-your own or a family member(such as a car accident), Natural disaster - your or a loved one affected by hurricane, tornado, or blizzard. '&charset='+document.characterSet : '')); What Is Better Than FormSwift? This cookie is set by WooCommerce. In the email, you will find an explanation and instructions on what to do next. Necessary cookies are absolutely essential for the website to function properly. Create new and unique product descriptions for your items before listing them on eBay. Why do you ask? Your G Suite Account Has Been SuspendedWhat Now? Relax! They can vary in seriousness, but usually, they mean you cant bid on, buy, or sell items. Eureka!!! The number of features keeps growing, and you can check out a table showcasing some of them: DoNotPay can take care of any daily hurdle you come across. Before calling, the best thing to do is to open the email on your laptop, write your eBay user ID somewhere on a piece of paper, and remember the date of the email. Thats why you must make sure to deliver all products at the right time or face a backlash from customers. This way you have paperwork to prove you sent the item, and a way to track the item down, thus avoiding any dreaded eBay selling restrictions. Please check your inbox and click the link to confirm your subscription. Most people dont realize this but eBay moderators will quickly suspend your account if you are selling restricted items such as steroids, vaporizers, model rockets, weapons, ivory, or any type of knockoffs. The downside of setting a fixed price is the items may take weeks to sell but can give you a good return. This website uses cookies to improve your experience while you navigate through the website. Used to track the information of the embedded YouTube videos on a website. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. This means you need high-quality pictures, clear product descriptions, and authenticity. We have helped over 300,000 people with their problems. There are a bunch of tutorials online on how to pack items before shipping them in the correct way. Had no answer when I asked why a known glitch had me getting told I was banned for secret reasons and had no recourse for appeal, disconnected when I asked for info. If you want to make sure eBay pays attention to your appeal and processes it within a certain deadline, use DoNotPay. , it is important to know that you can appeal the decision. Are you an eBay seller? if (document.context) document.write ("&context=" + escape(document.context)); eBay is a website but consider it as a real human being. : Virgin Mobile Account Got Suspended, Here Are the Next Steps! If youre a seller keep proof that you sent an item, for example, waybills. Press question mark to learn the rest of the keyboard shortcuts. if (!document.MAX_used) document.MAX_used = ','; Just like your house has a permanent address, your device has a unique Internet address that identifies you to websites and services, providing details like your ISP and the country you are located in. You might find it hard to frequently sell items if your feedback score is low. Said it was a known glitch and they'd get it fixed. Getting your account suspended from eBay can be aggravating, even more so if you use this platform to sell and buy products regularly. Annual Credit Report.com Review: Does It Actually Work? Plus, you need shipping supplies such as packing tape, mailing envelopes, and cardboard boxes. This is an essential cookie for the website live chat box to function properly. Does eBay have deeper security issues in play here and/or have they deployed some kind of automated AI that is banning accounts in response? The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. This is why we suggest building trust because eBay moderators want you to create a good selling history. Make Sure You Understand Some Basic Rules. ", It also stated, "If your eBay account is restricted or suspended, we'll email you with the steps you need to take to have your account reinstated.". For a company whose primary concern is building its active user base, suspending a bunch of them is a pretty unorthodox step. The good news is your account suspension can be reinstated after you call the support representatives. Calling and talking to an eBay customer service representative can betime-consuming, frustrating and exhausting. eBay sees making a new account as an attempt at ban evasion, which is why our eBay suspension guide advises strongly against doing it. And, you must not ignore this because a reliable return policy can help you become a top eBay seller and beat your competitors. Having a marketplace suspend your account is devastating, especially if you rely on it for some or all of your income. An eBay account suspension is a restriction or hold placed on your account. You also cant leave feedback, create new listings, or edit existing ones. Why Did eBay Suspend My Account for No Reason? Grimsby businessman facing ruin after eBay account hacked, Phil Green has had to lay off staff and more could suffer after 14,000 hacking scam on his Nunsthorpe business. fight for discrimination at your workplace, Treating and harassing buyers and other sellers, Hiding listings from search results or canceling them, Providing misleading information and relisting items, Revising listings or creating new listings, Communicating with other users through eBay messages, Enter the name of the platform, your username, and the date you were suspended. eBay is a big site, and mistakes do happen. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. If you do this eBay will link it back to you quickly and suspend that one too. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. You also cant contact other users in messages and so on. One has to wonder if that regret will extend so far as to refund any relisting fees, immediately remove any holds on funds, and do whatever it takes to make sure affected users do not suffer any negative consequences for this "issue.". Sorry, there was a problem loading this page. Either by sending unfair comments, or trying to bully them into changing conditions following a transaction. This includes following all of the rules and regulations that eBay has put in place. APPS document.write ("&loc=" + escape(window.location)); document.write ("&loc=" + escape(window.location)); If you have been suspended from eBay, re-registering for a new account is not the best way to get back on the site.. The eBay moderators will put some strict restrictions on your account if you fail to keep up with the terms and policies. Depending on the reason for the ban, you will have to do one of the following: In case eBay is taking too long to respond to your appeal, send a demand letter via DoNotPay. Real Time BiddingOnline Advertising Explained For Small Businesses, BNPL Meaningan Intro to Buy Now, Pay Later for Sellers and Shoppers, Twitter for eCommerceLet Your Social Media Strategy Take Flight, POS Transaction Meaninga Definitions, Examples, and More, We'll start by explaining what an eBay account suspension is and what it entails. Fortunately dealing with it initially is simple because at least the buyer acknowledges theyve received it, so itll be easier to get your eBay account reinstated should anything happen. : If you list an item and the listing is removed, dont list the item again and you should be fine. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); We hope now you can get your eBay account back without any trouble. If you fail to pay the fees, it may become indefinite. Policy, What to Do if Your eBay Account Is Suspended in 2022. Once you have been blacklisted, getting back on eBay is nearly impossible. An IP address is your Internet address. This cookie is set by Youtube. You can sell items on eBay and earn profits as well if you are setting the right price. You have to develop trust to grow a good business partnership. If youve had your. In this way, eBay moderators might think that you are trying to fool customers and selling products at the wrong price. If this is just a case of AI gone awry, they must be transparent about that too. They know sellers are real people with real lives and things happen. As soon as your eBay account is suspended, you cant make a bid, sell items, or buy items anymore. Take initial steps, and then contact eBay to try and resolve the situation. Users report problems using PayPal to pay for purchase on both eBay and Etsy. : This happens when you have forgotten to make your payment on eBay and the expiry date has passed. https://www.reddit.com/r/Ebay/search?q=ebay%20suspended%20my%20account&restrict_sr=1. Or worse, customers can complain to eBay about a delay in delivery, and sadly you will receive a suspension. Then I get a scammer telling me someone tired to buy a gun on my eBay and wanted me to download an app so they can help me track the people. Let us know if you have advice for the seller on appealing a suspension and if you have lessons to share that might prevent others from getting suspended. If you are selling items on eBay for a while now then you will regularly receive emails as a notification about the new terms and policies. PayPal No Longer Available Payment Option On eBay. To get your account back, you should read the email eBay sent you to notify you about the suspension carefully. It also analyzed reviews to verify trustworthiness. If you were suspended 12/3/2021 post here ONLY. This cookie is necessary to enable the website live chat-box function. To avoid this some people make eBay stealth accounts, but wed only recommend using those for privacy reasons. var m3_r = Math.floor(Math.random()*99999999999); By doing this you can anticipate what you may need to do to get the suspension lifted. So you get frustrated. And if you have multiple seller accounts on eBay, once one is blocked or indefinitely suspended, it automatically affects all of you seller accounts. Its for this reason that you should make sure youre using a reputable courier company of method of delivery. This is a rule of thumb for online sellers: High-quality product images can positively influence customers and they are more likely to buy your products. Check out our guide on starting an Amazon store that dropships. On the opposite end, eBay may issue refunds to buyers on your behalf. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); The eBay system will put your account on hold until you make the payment. The cookie is used for security purposes. Summary: Sometimes eBay sends the instructions to your email as well to help you get your account back. if (document.mmm_fo) document.write ("&mmm_fo=1"); This is set by Hotjar to identify a new users first session. In short, that means youll get a suspension. Multi-channel ecommerce businesses using 3rd party marketplaces may be targeted by this sophisticated fraud. If this happens you may owe eBay money, and if you may face an, In most cases, once youre taken the necessary steps appealing the suspension will be enough to get the, eBay sees making a new account as an attempt at ban evasion, which is why our. Your recently viewed items and featured recommendations, Select the department you want to search in, $11.44 Shipping & Import Fees Deposit to Thailand. If there are no steps mentioned in your account suspension email, do this: Step 1: Open your eBay account suspension email. You will lose eBay privileges, such as: Depending on the reason for suspension, you may also lose your listing fees. So it is not a wise move to try to immediately open a new account because that effort may fail and you will be in an even worse situation than if you contacted eBay to explain what happened.. I succeeded after almost a year. Buyers need to pay for an item within 4 days of ordering it. Well discuss that more later. If you make a habit of dragging your feet, as stated above, you may find that your account is suspended. Is FormSwift Easy to Cancel? Sometimes due to an issue with delivery, or to scam you, the buyer may claim they never received an item. Also, you must be careful when using a stealth account because if you are caught using it then eBay will suspend you. For example, they may be too young, or have been suspended previously and attempted to dodge it by making a new account. The best trick is to actually buy eBay items so sellers can rate you. There was a problem loading your book clubs. If this happens to you, immediately raise the issue with eBay. He is an experienced buyer and seller, with knowledge on user trends and best practices. The post is full of advice, but the bottom line is that if a seller can't pinpoint and resolve the exact reason for the suspension, there may be no immediate way to reverse it. What gives? It is used by Recording filters to identify new user sessions. How To Get Unbanned From Online PlatformsAn A to Z Guide. You can check your IP address by typing IP Address on Google search. Thats why you must find the root of the problem and make amends to start selling on eBay again. You have to build trust with your customers first. This cookie is set when the customer first lands on a page with the Hotjar script. We found a video about a seller whose account was suspended for 72 hours for violating a policy she didn't even know she was violating. Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required. You know it's bad when a journalist Financial Times picks up the story and can't get any answers from eBay. Step 4: Request to talk to their supervisor about the issue if the support representatives cant solve it. document.write ('&cb=' + m3_r); If this happens to you, immediately raise the issue with eBay. Ive purchased items through yall recently, successfully sold a hat with no issues, and I was permanently suspended. You're listening to a sample of the Audible audio edition. You should know: some items are priced differently on eBay because of different geographical locations. & SERVICES, BUSINESS & The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. Before you do so, make sure that you understand the reason for your suspension. If you were suspended or banned from a social media or gaming platform, sign up for DoNotPay and write a request to get unbanned. Heres how to use a dedicated IP address on eBay: First things first, stop panicking. , ISBN-13 This is self-explanatory to everyone that if you are selling counterfeit or restricted products on eBay then your account will be permanently suspended. The level of a restriction on an item could affect how eBay deals with you. Silence is not an option if CEO Jamie Iannone still holds out any hope of being "the trusted platform of choice for buyers and sellers.". New sellers might be sloppy when it comes to packing items. ", eDesk warns of a possible repercussion of account suspensions: "One account suspension can also lead to eBay shutting down other accounts associated with your household.". You are making a mistake by selling items for their retail prices. Usually, a suspension is due to arule violation, failure to pay fees or one of seven reasons eBay outlines in their terms of services. From jewelry, batteries, pots, to printer cartridges, there are many items to sell. More recent posts are saying that customer service are now reinstating accounts after some minor verification. var m3_u = (location.protocol=='https:'? The answer is a lot! [CDATA[ This cookie is used for the website live chat box to function properly. Create an account log in with your new credentials. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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