For more information, you can read our consumer warranty policy here. Dry-run / overheat protected. I will rate in a couple months to see if it's still holding up. Water pressure in every bathroom with the shower running at the same time. See more about other issues in a boosting system. Poorly designed outlet coupling. City water pressure wasn't cutting it. For SCALA1 the time period can be adjusted via Grundfos GO REMOTE. Well I dealt with the leaking for a couple years until I had my basement refinished this year and finally installed the replacement. Thanks. Kind regards, I was getting around 15 to 20 psi for a three story home with 4 bathrooms. Have been running the new one for nearly two years on and off as I only ever run it off a rain water tank when it is full!It seems as though now water has gone past the shaft seals and sent the bearings bad to the point that it squeals and most of the time will not run.Have been searching if there is a way of replacing the bearings but cannot find the answer anywhere!Can you help me? If any particular ad is your REASON for blocking ads, please let us know. his was a design flaw, the company didn't retrofit or repair or warrant those pumps that had such a leak. Grundfos warranty states that "warranted to the original user only to be free of defects in material and workmanship for a period of 24 months from date of installation". After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. You may have even purchased the pump through them? I mean is not the damage somewhere else?? Please can you help. For more information, please refer to https://portals.grundfos.com/content/dam/portals/extranet-landing/gpu/documents/warranty-program.pdf. Anti -cycling: Deactivates the pump if it detects signs of a minor leakage in the system or a tap that has not been closed entirely. The old J10S pump hasn't changed in my lifetime, and using a CSV to stop the cycling and control the pump will make it last even longer. I got a different reliable Grundfos pump. In May 2019, water was accumulating on the basement floor. i ve been calling service center in the philippines to no avail. Either you have too much restriction in the suction pipe, a leak in the suction pipe, or the pump is just not good. Getting away from the Scala2. Disabling it will result in some disabled or missing features. Clyde Hi, I am on my second scala2 pump, first was replaced under warranty for leaking after serial number was checked and identified as one of the faulty models! Kind regards, well when it dies, maybe I'll have him take a look at one of your CSV to replace it. I'm sorry t hear you're experiencing issues with your SCALA2 pump. Reviewed in the United States on March 15, 2017. This can create accumulative costs for homeowners both in repairs to the property and extensive water bills. I am in Cape Town, South Africa. They based it on the serial numbers on the pump. Kind regards, Grundfos, could assess the problems with your pumps and make recommendations for pressure adjustment or warranty replacement if there is a manufacturing fault with the product. thanks for the tip. The Mq3-35 model performed better than the MQ3 -45 model. I paid nearly $800 for this pump, and I've had 3 failures in less than 4 years and horrible warranty support. Installed in May 2018. Perhaps someone knows where to look for the crack. Usually the mechanical seal leaks. It only lasted 1 year and $700 went down the drain + $169 cost (Plumbers) to bypass the defective pump. Reviewed in the United States on December 10, 2020. Please send another numberthanks. Where they differ is what really matters. The model I bought plugs into standard 3-prong 115v AC outlet and works on-demand to provide standard city water pressure from my solar-pumped storage tank. Perhaps if you could let us know your country, w My Scala2 stopped working and blinks red 45 3 times then turns green for a second. After installing a whole home filtration system it got worst. 2019 reviews of these units mentioned water leaks that were confirmed by the manufacturer, but were supposedly corrected. It should run quiet - if it is noisy there is either a small air leak or the pump isn't completely primed. 2 pumps in 4years is rather ridiculous, I thought for the money these would have been better! Hi Alex,Please send a copy of the Pump Name Plate (the printed plate on the end of the Pump),the store where you purchased your pump from and your contact details through to Had the scal2 for 2 years, pumps water through the house ok, but never equalizes pressure when other taps turn on, I just lived with it, now severe leaks from the bottom. The telephone # you provided does not work! This pump I installed according to their directions and put a rubber welcome mat under it cut to size. Please can someone come out and replace the two faulty pumps? Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Buyers can be assured that we stand behind our product with our manufacturers warranty of 2 years against fault or defect. Norway did an excellent job on design, Reviewed in the United States on April 17, 2017, Reviewed in the United States on December 30, 2021. Grundfos has now released the SCALA1. Finally. You can still see all customer reviews for the product. JavaScript is disabled. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Water hammer happens when theres a sudden stop of the flow of water. It may not display this or other websites correctly. Install the pump in such a way that no undesirable collateral damage can arise. The good news is that means there will be plenty of pressure. Upon installation, make sure the pump is not drawing in any air. Tuhorse Pumps 4" 500W Solar Submersible Bore Pump, Ryobi 900W Constant Pressure Pump RCPP900-D. For instance, the dry running alarm may indicate insufficient water supply without running dry. Under normal conditions, the leaking liquid will evaporate. Kind regards, Grundfos, auservice@grundfos.com and well make contact with you. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. We do recommend a fine gauge filter prior to the pump's inlet. For a better experience, please enable JavaScript in your browser before proceeding. Register today and take advantage of membership benefits. The pump seems not to be able to get up to pressure and leaks a constant stream of water. Looks like a valve may have been stuck on the water softener causing water to slowly drain. It works much like a variable frequency drive (VFD). https://www.grundfos.com/au/legal/grundfos-australia-consumer-warranty-document My pump has been running ok for 3 years but recently started tripping earth leakage. Have you checked if the softener is running water to the drain? and later?). Please refer to this Quick Selection guide for more information: https://net.grundfos.com/Appl/ccmsservices/public/literature/filedata/Grundfosliterature-6290518.pdf. Does not do this every on off cycle only sometimes. ockage in the inlet pipe. hardly used in the 18months i had it. This on is the third one but it completely died. Good luck. For more information, please refer to page 13 of this Installation Manual. It is used approx 2 months per year. Thanks. Reviewed in the United States on June 26, 2019. e. https://www.grundfos.com/au/legal/grundfos-australia-consumer-warranty-document If the water storage tank runs empty or water supplied from the city water mains is insufficient, it can cause the pump to run without water, which will likely cause it to overheat and ultimately, break. In the Grundfos Lab we look into common issues in boosting system. ou credit towards a new pump. Here are the MQ3 models in question: You no longer have to worry about horsepower when buying a residential booster pump. A booster pump that can detect these operational risks can also react to avoid them. That might not be visible unless you look at the end of the drain line which could be hidden in an air gap fitting. Your recently viewed items and featured recommendations, Select the department you want to search in. Let's see how this pump is in 5 years, but initially it is great and still expensive. Back in 2019, Grundfos issued a recall of models within the PC codes of 1603 and 1901*. If your answer is that the pumps need to be returned to the supplier then I will toss them into the bin and change to the DAB easy box. Any help? I bought Grundfos Mq3-45 (115V) in May 2021 and had it installed in place of Grundfos Mq3-35 but the response when a tap is turned on takes a long time and the water pressure is terrible (worst than the Grundfos Mq3-35 , any suggestions. Apparently there was a design flaw in the Scala2 causing it to leak prematurely from the housing. Every time that happens, you can hear the pex system thump, maybe against a joist or other structural element of the home. Anyways I tested it out, and it's working like a beast! emailed and called the distributor, still no feedback for 2 weeks. We are sorry to hear that you are having problems with your Grundfos SCALA2 Pump. Certainly, the show-stopper with SCALA2 is the intelligent pump technology that ensures perfect water pressure automatically. Thanks for your info, Still deciding after the reviews if I replace it with an alternate pump. Nz. You are using an out of date browser. You must log in or register to reply here. Pumps and Tanks Well Forum & Blog. Help identifying a shower faucet manufacturer. I thought that was a bit much so I decided to install it myself. SCALA2 did have a few manufacturer flaws (more on that later), but theyve now been fixed, and it is the superior pump. I bought a new output housing. Please send a pic of the Pump Name Plate (the printed plate on the end of the Pump), the store where you purchased your pump from an Hi there I just installed my scala2 3 days ago and from the beginning i saw some drops from the buttom then i realized that the drops where coming fron a little grill, today the pump is very noisy and the drops became more as a leak, foes thsi a remedy or the pump needs to be replaced??? I was unable to get any service from the new pump I bought in Canada in May2021. They are numbered 1 - 7. Along We are on our 2nd Scala2, the first was replaced under warranty in june 2019, and now our 2nd one has had the same problem and we are out of warranty by 6months. It ramps up and down when it needs to with its constant pressure system (more on that in a second). Easy to install, easy to adjust pressure from a push-button panel. Not all models were failing, but enough of them did that Grundfos reengineered the SCALA2. I bought this to replace a MQ45 that quit providing pressure after six years. If your tired of low water pressure, this is what you need. Further details in the disclaimer. How can scala2 detect water leakage or repeated pump working? Why does our pump keep resetting back to 3bar pressure from 5 bar. We'll see how well the redesigned pump fares - so far so good, but it has only been a couple of months now. Many thanks in advance for your urgent attention. There are no known leaks that would cause the switch to trigger cycle up. Purchased a scala 2 in 2018 to replace a 1.5 year old scala 2 that started leaking and making loud noises when running. Shallow well plenty of flow, but takes time to build pressure. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. 2 failed Pumps!! I don't think the seal is leaking-think I may have a cracked housing. It is quieter the the MQ pumps and different pressure settings keep you from having to install a pressure regulator. That little dinky tank built into a Scala won't hold a teaspoon of water. Built to protect the boosting system, the SCALA1 and SCALA2 incorporate several protection features and functions that can be seen on the operating panel (SCALA2) and in the GO Remote app (SCALA1) as alarms. But they make is sound really good don't they? Hi DavePlease send a copy of the pump name plate, the store where you purchased your pump from and your contact details through to auservice@grundfos.com and well make contact with you.Kind regards, Grundfos. For more information, please refer to pages 14 and 15 of this Installation Manual for more information on how to troubleshoot you pump. Did you purchase it in Australia? Took me literally 30 minutes to install it, cake. The check valve needs to be on the suction side of the pump, not the side going to the house. If you're able to send us an email with some more information via marketing-au@grundfos.com, I'll put you in touch with our product specialist. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Hi GazzaPlease send a copy of the pump name plate, the store where you purchased your pump from and your contact details through to auservice@grundfos.com and well make contact with you.Kind regards, Grundfos, Hi I have a Grundfos SCALA 2 water pump running off tank water, the pump comes on continually every 45 seconds for approximately 5 seconds, when there are no taps on in the house.
Solubility Of Calcium Hydroxide, Current Catalog Order Form, Lancaster Bangkok Agoda, Matte Vs Satin Powder Coat, Pc Case Filter Magnetic Mesh Screen, White Sands Community, Reef Water Coast Shoes Near Milton, On, Pfand Germany Bottles, Minimalist Coffee Table Wood, Air Oasis Uv Light Replacement, Dinotefuran Vs Imidacloprid For Dogs, Best Amika Products For Curly Hair, Pool Flow Meter Placement,