You can find the exact materials using our material compatibility table guide here. For the best experience on our site, be sure to turn on Javascript in your browser. Discover our latest must have Crafting Essentials. JavaScript seems to be disabled in your browser. I have the Accucut system which I could recommend, because I love the machine, but their customer service is worse, much worse than Sizzix. Sizzix provides consumer DIY crafters with a complete product solution for all making styles. Click here to learn how we use cookies for a better browsing experience. 25862 Commercentre Drive With the exception of the Precision Base Plate, all the accessories for the Big Shot Machine work in the Big Shot Plus Machine. For more information see our privacy policy. For the best experience on our site, be sure to turn on Javascript in your browser. Monday through Friday, Fax The following gauges work best with our DecoEmboss dies: Alloy: It depends on what it is in the alloy. I had a problem with my sidekick. By continuing to browse the site you are agreeing to our use of cookies. Extensive wear and tear can render Cutting Pads unusable. Is this normal? If you are new to die-cutting and are worried you may have broken your machine because it is making cracking noises, this is completely normal so don't worry. Discover our latest must have Crafting Essentials. Copyright Ellison 1996 - 2022. Fancy making something that can get jammed and that can't be fixed. Click here to learn how we use cookies for a better browsing experience. To see details and download the warranty details for each type of die or embossing folder, please click here. Where can I find assembly instructions for my product? Copyright Ellison 1996 - 2022. Discover our latest must have Crafting Essentials. Use of this Web site constitutes acceptance of the Splitcoaststampers.com Terms of Use, Rules, Privacy Policy, and Cookie Policy. The Cats Pajamas. Be sure to check your inbox for 15% off your order! Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Cutting Pads are consumable items which means eventually they will need replacing. I have never had this problem with any of my other dies. JavaScript seems to be disabled in your browser. Crease Pads are compatible with Bigz, Movers & Shapers and Originals dies. You've been added to our mailing list. What is the difference between Cutting Pads and Plates? All Rights Reserved. Products must be in new, unused, resellable condition with original packaging. What should I do? For more information see our. By continuing to browse the site you are agreeing to our use of cookies. By continuing to browse the site you are agreeing to our use of cookies. JavaScript seems to be disabled in your browser. What accessories can I use in my machine? Are any Sizzix products made with common allergens like latex. For more information see our privacy policy. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Also do NOT use the Precision Base Plate with steel-rule dies as damage may occur. A great project starts with great supplies. If you are seeing this message, please check your entries on the form: Make sure that the serial number you entered is in the correct format and matches what is shown on your machine. Who do I contact? The dimensions for die-cut shapes are listed on the product packaging and on the website product listing under "Design Dimensions.". Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! As we develop new machines we look to enhance the pressure to accommodate the performance required for more intricate designs. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They took it back at my expense, broke it open to get out the die told me it was my fault and wouldn't replace it but did I want the bits back, at my expense! rj~~;xu1$TK^* Sizzix.com only accepts returns of product that was ordered from Sizzix.com. By continuing to browse the site you are agreeing to our use of cookies. You've been added to our mailing list. They sent it back to me. To see which dies you can cut with each material, take a look here. It is just the sound of your machine applying pressure to the Cuttting Pads and die to cut through the material. Copyright Ellison 1996 - 2022. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. JavaScript seems to be disabled in your browser. Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! For more information see our. Our brand brings special moments to life. There is no difference, Cutting Pads and Cutting Plates are the same product. Please refer to our warranty pages or contact Customer Service. This company offers craft accessories and machines. As a matter of policy, BBB does not endorse any product, service or business. Make sure to clean your Bigz and Originals dies with the Die Pick periodically. This website uses cookies. Most of the Big Shot machines come with a standard 1 year limited warranty from the date of purchase. You've been added to our mailing list. Sizzix.com is pleased to offer Internet specials periodically. All Rights Reserved. For more information see our. The only time I've ordered directly from Sizzix was a nightmare. Which Machines can I register for an extended warranty? I had a problem with one of mine and they told me to keep that one and they'd ship out another one at their expense. By clicking on the Submit button, you consent to this website storing your submitted information so we can respond to your inquiry. gallery| Be sure to check your inbox for 15% off your order! Can I purchase these? Why does my machine not have a serial number? JavaScript seems to be disabled in your browser. You can also use our Release Sheets to get effective removal of die-cut shapes. The only time I've ordered directly from Sizzix was a nightmare. My Cutting Pads keep bending. Ellison Customer Service In terms of die-cutting, a sandwich is a combination of platforms that are assembled to enable the die to cut through the material. At least they were willing to work with me in getting things solved, as they should since it was their errors. What if I register my machine 6 months after purchasing it? For more information see our. For example, if the alloy has a high percentage of nickel, then approximately 30g would work, but if it is high in aluminum, then 25G would work. Click here to learn how we use cookies for a better browsing experience. Do not sell my personal information. Will other brand's dies work in the Big Shot? They had a huge birthday sale and before everything was said and done and I'd gotten my whole order, more than 3 months had passed by. are having and I love ordering from them. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. If you have a problem with your machine which qualifies under the warranty, you should speak to the retailer from which your purchased your machine. )JVz{fgw="`U?xG0|Si+N'31l((/2Q pHdP:j1 SkoL[!74h)>OQhhe@cs,]8$\|Jl;3?t9XF~mh6:mf5:)VY+ F/&>c,[\s|fK&IXZtYU&-t jU,|:=!jM Be sure to check your inbox for 15% off your order! For the best experience on our site, be sure to turn on Javascript in your browser. Sizzix products undergo hundreds of hours of research and development, testing and quality control to ensure that they deliver a seamless and precise creative experience. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Your warranty starts from the date you purchased your machine, not the date of warranty registration. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. To extend the life of your Cutting Pads, make sure you flip the Cutting Pads with each use to ensure even wear and tear. Click here to learn how we use cookies for a better browsing experience. What is the thickest metal that can be embossed? As a rule of thumb, anything that can be cut with a pair of scissors can be cut by Bigz and Originals dies. For details of which machines qualify for an extended warranty and to register your machine, click here. forums| For more information see our privacy policy. You should be ready to provide the following information: - Information on the problem you are encountering, - The details about the retailer you purchased the machine from. From our glue gun range and storage solutions, to the multi-tool and even a pom pom maker, whatever the make, Sizzix has the tools and accessories to support every creative adventure. What can I do? What is the thickest material you can cut with Bigz and Originals dies? You've been added to our mailing list. This website uses cookies. They refused to work with me and would not accept responsibility for the die. Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! A restocking fee will be charged on any product returned that was not included in the Return Authorization. Launched in 2001, Sizzix is recognized as the market pioneer and global leader of die-cutting machines and products for the arts & crafts industry. A shim is another term for what is usually a sheet of cardstock, with varying die complexities shims can add extra pressure or act as a wedge to enable a cleaner die-cut. This website uses cookies. Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! Discover our latest must have Crafting Essentials! Our selection of die-cutting machines are designed to cater to every creative need. What is the maximum paper weight (gsm) that can be die-cut using wafer-thin Thinlits or Framelits dies? 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. For the best experience on our site, be sure to turn on Javascript in your browser. All returned products must be accompanied by a copy of the original invoice or packing slip. To ensure you are using the correct form, please check here. y8hFkG_N>}>9^}AzZ/. I have been using Ellisons in school for years. I have done that 2 times and have been VERY Pleased. Click here to learn how we use cookies for a better browsing experience. Click here to learn how we use cookies for a better browsing experience. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! Thinlits and Framelits dies can be cleaned with the Die Brush. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. Copyright Ellison 1996 - 2022. For the best experience on our site, be sure to turn on Javascript in your browser. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. !d14IYXr*};@K\.&Zbe!T&I+TEjGR7sI#nf2SaW3^S0.c#GqCfQk^i;f!"Swj"9&lM)X-isS&B-YLg5J: @jcSrh` *,$KejYX{IZA55|&f|sD^__^#24fD9[Ha;Jd)$L&u 7J&s3KM;Yd\+1nRE4c3Dl I;/rif::p#Un4>lB CreativeXpress will honor any sales that Sizzix or Hobby Lobby etc. For the best experience on our site, be sure to turn on Javascript in your browser. tj@E Sizzix does not recommend using and cannot advise on the use third party (competitor) accessories with Sizzix Machines. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What can I do? I have a question about my order. To support our die-cutting machines, we create a range of die designs for a wide range of making occasions. If it did not work they would replace it. news| 3CfB`2a*M>Y* f"?u60eS~Oo%t]z9UOuL#~JW] You can join our incredible papercrafting community at. I don't think I've ever bought directly from Sizzix. Be sure to check your email for a special treat. Include your full name, invoice number, e-mail address and reason for the return. Our Making Essentials range helps makers bring ideas to life with a comprehensive selection of materials and supplies designed to support a wide range of making activities. For the best experience on our site, be sure to turn on Javascript in your browser. International Association of Better Business Bureaus. Be sure to check your inbox for 15% off your order! Can I use my machine to decorate food? You can purchase replacement Cutting Pads from your local Sizzix Authorized Retailer or from the Sizzix website. For more information see our privacy policy. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. I have bought most of my Sizzix dies from Creativexpress when they have the sales. My machine is making a cracking noise, is it broken? No, some replacement parts can be provided for machines within warranty. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Ms. Deborah Baird, Customer Service Manager. This website uses cookies. Click here to learn how we use cookies for a better browsing experience. Is a cracking sound normal when I die-cut? Ad c;~V (1H{ Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. For more information see our privacy policy. Upload design with dimensions as a JPEG, PDF, and/or PNG file in order to speed up the custom die inquiry process. Click here to learn how we use cookies for a better browsing experience. For more information see our privacy policy. Please note, our team does not work over the weekends. I still love the Sizzix product but I will never order from them directly again. If your inquiry is related to an order, please include your order number details so we can quickly track down your order. All Rights Reserved. When getting in touch through the contact form below, please provide as many details as possible including your order number, name and address so we can deal with your inquiry as quickly as possible. Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! When using dies with crease rule, replace the top Cutting Pad with a Premium Crease Pad. Click here for Compatibility chart for Sizzix Accessories. All Rights Reserved. Thanks, I just needed to vent. We have support videos to show this in action for your reassurance. e6)EIgf"{lf||U7$8GzR'F5'_)F]TH_rGetd|lF hV23dp",5g;p~Y7U?K This website uses cookies. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. Copyright Ellison 1996 - 2022. We respond to all inquiries as quickly as possible, however it could take up to 3 days for us to get in touch. Be the first to review! As a result, the Big Shot Foldaway has adequate pressure without the need for the Precision Base Plate, so we don't recommend its use with the Big Shot Foldaway. Compatibility chart for Sizzix Accessories. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Additionally, The SizzixScoop is sent to our subscribers on a regular basis. about For the best experience on our site, be sure to turn on Javascript in your browser. An update on our Customer Service Response Time. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. You will find your unique serial number on the sticker attached to the bottom of your machine or on the side of the machine if you have a Sidekick machine. I emailed customer service and they said I had to send it back,at my cost, and they would test it to see if it worked. You've been added to our mailing list. What can I do? Click here to learn how we use cookies for a better browsing experience. Sizzix products are not designed for use with food of any kind. 949.598.8842 When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The company was founded by an educator and has built its reputation developing high-quality, reliable products that reinforce innovative teaching principles to address a wide range of subjects. To return products purchased from Sizzix.com, submit a Return Authorization request online at www.sizzix.com/contact.
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