Windy Nation is not responsible for any customs and taxes applied to your order. I was charged last nite for the pro service and I dont want it ., https://www.windynation.com/jzv/inf/returns, https://www.windynation.com/jzv/inf/warranties, https://www.windynation.com/jzv/inf/privacy. We appreciate your patience and understanding. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. We are unable to move forward until the investigation is complete and in some cases, may require a police report. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. The warranty information can be found under the "Warranty" tab on a product page. Windy Nation ships globally, excluding certain destinations due to manufacturer restrictions. PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Windy Nation is not responsible for lost or stolen packages in cases where the shipment tracking information states that the package has been delivered. Information about Windy Nation's' customers is an important part of Company's business, and The Company are not in the business of selling it to others. Free shipping + free gifts on all of our Windy Nation Solar Panel Kits. Your Cart is Empty. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. After 30 business days, the item will be disposed of or donated. We recommend taking a picture of the package and/or the item before shipping. So far so good. This type of action is actually illegal. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. It is convenient to use for short trips to the market as I have the dolly/basket feature that allows for me to carry what I need. They have done a pretty good job of convincing the public that "they" are the underdog who is being attacked as well. The assigned RMA number is valid for 30 days from the date issued and the return must be received in that time frame. Submit a complaint and get your issue resolved. Renogy 2x 100W 12V Monocrystalline RV Solar Kit, just purchased a If your item is on backorder or unavailable, we will reach out to you via email. EMAIL US: SUPPORT@MOBILITYPARADISE.COM, QUESTIONS? Today, we stay true to our roots and are online-only. The carriers we use to ship the products are carefully chosenfromtheir history of speedy delivery capability and their care in thedelivery of packages without damages.. In the event UPS or USPS is unable to deliver a package due to an incorrect address entered by the customer or delivery is refused, Windy Nation is not responsible for the payment of re-shipping merchandise to the customer. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com. Go ahead and place your order today and if you have any questions give us a call at(800) 674-3815or email us atsupport@mobilityparadise.com. Lifespan Partner Pro Stretching Machine SP1000 Pro, just purchased a Boxes, or APO/FPO Addresses. PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.. Refunds are only issued after returned items have been received and inspected. Expedited orders placed Monday through Friday before 2:00pm PST will ship on the same day that the order was placed. The Jackery is definitely coming with us. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options). In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner. Windy Nation will only provide a prepaid waybill or reimburse the return shipping costs if the return is a result of our error. Not too slow, but not a speed demon either. Trevor's family was forced to put her into an elderly care homeand Trevor visited her daily to take her for walks around the neighborhood.. If your return is approved you will receive an email from us with return instructions. Please be careful before you place your order that you fully understand that the product is right for you, and that if there is any lead time associated with the product, as there is with built-to-order products for instance, that you are aware and ok with it.. Once your order ships, you will receive a shipment confirmation via email with a UPS or USPS tracking number that you can use to find out when your goods should be arriving. Buy today and get a discount, free shipping, and a free gift! To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. Returns, Refunds, Cancellation, and Pre-Order Policy, FLASH SALE! All return requests must be submitted in writing and sent tosupport@mobilityparadise.com. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If applying for Paypal Credit you will need to have a Paypal account or create one. In 2013,Trevor's aginggrandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. NOTE: All prices are shown in US dollars. Please see the specific brand shipping policy for current estimates of order fulfillment times. Laws are different in every country and we cannot keep up with them all. Carton damage requires visual inspection of contents of the unit., Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.. Easy to assemble! * In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. What can we help you with. When you choose Shop Pay at checkout, you can split your purchase into 4 equal, 0% interest installment payments - with no additional, hidden, or late fees. with very little assembly required. 2 We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you want to learn more aboutMobility Scooters,Electric Scooters,Electric Wheelchairs,Patient Care Producrs,Wheelchairs,Oxygen Concentrators,Lift Chairs,Saunas,Steam Showers,Massage Tables,Exercise Equipment,Electric Bikes,Massage Chairs,andBathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check outourBuying Guides. If we received the item damaged you may file a claim with your shipping company. Jackery Explorer 290 + 1x SolarSaga 100W Solar Panel Solar Generator Kit JAE2901SP100, just purchased a Still learning. Select preferred monthly payment options that are available. Call us to order at (800) 674-3815 Monday-Sunday 8am-8pm EST.. Windy Nation is not responsible for unexpected shipping delays caused by circumstances such as severe weather, natural disasters, or circumstances related to the courier itself, such as clearance delays. This means that everyone else selling the same product online is supposed to be selling it at the same price. You'll usually get a decision within seconds and be able to purchase that brand new mobility product of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Paypal,Klarna, and Shop Pay Installments. This electric scooter is easy to assemble and easy to use. The world-renowned recognized and respected leader in financing, PayPal, has offered customers ofMobility Paradise an exclusive deal to get financing for any, If you have any issues with your product, please call us at, and we will assist you in filing a warranty claim with the manufacturer. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. The Customer can choose not to provide certain information, but then The Client of Windy Nation might not be able to take advantage of many of Windy Nation's' features. Nature's Generator 150W 100Ft Wind Turbine, just purchased a This phone number will be listed on the commercial invoice so customs can reach you to clear your order. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Territories (ie Alaska, Hawaii, Puerto Rico, Guam, and U.S. Virgin Islands), and APO/FPO/DPO addresses using USPS. and delivery time varies between 3-10 business days if product is in stock (Due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders). All of our products carry a one (1) year manufacturer's warranty.Our solar panels also have a 25 year performance guarantee: 95%power/5 years, 90% power/10 years, 80% power/25 yearsThe warranty is transferable to your end customers, and all we requireis the order number. I enjoy riding it every day. Please see product page for details. In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. We may be able to send out replacement parts or touch up paint. If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available. The return must be in new and resalable condition with original manuals and all accessories included. Click here to get notifications about new complaints of WindyNation. If you can't or don't want to wait, you can choose an alternative product. Please provide us with the tracking number. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives. Shipping changes after the order has shipped, such as intercepts, address change, and will call pick-up may be subject to a $25 Service fee per shipment (this is simply passing along the fee billed to us by the carrier to make the change when in-transit). Arc First 4000 Series 19" Wide Folding Shower Seat with Arms, Back & Blue Pads 04130P, just purchased a ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WindyNation Customer Service. You can find contact details for WindyNation above. AnyHill UM-1 36V/7.5Ah 350W Folding Electric Scooter. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. You'll usually get a decision within seconds and be able to purchase that brand new mobility product of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Fill out form with your personal information. Once an order has shipped it cannot be cancelled or modified. Get 5% Cash Back with Code FLASH5 (Enter code in checkout) *Brands Excluded: Afikim, EWheels, Adaptive Star, Avocado, Green Bike USA, Rambo, Pride, Osaki, Titan, Ador, Inada, Strongback Mobility, Emojo, Infinity, Kyota, Sharper Image, DWMEIGI, Fiido, and Renogy, We Match Any Authorized Dealers Price - Call Us Now For The Best Price: (800) 674-3815 Available: Mon-Sun 8AM-8PM EST, Low Monthly Financing Available - Apply For Klarna Financing In Checkout. This is solely the lender's decision based on your creditworthiness.. You must notify us of your intent to return within 30 days of the delivery date. Super easy to assemble and works perfectly. Please contact your local customs office for information. You are responsible for any and all duties or taxes that may apply. U.S. For many smaller items, there is no additional charge for this service. It is the customers responsibility to know the legality of the products ordered in their country. We donate a portion of our profits toAlternatives in Motion and American Outreach Foundation. We kept our cell phones charged as well as several rechargeable camp light with bug killers . WINDY NATION SHALL NOT ACCEPT ANY WARRANTY OR OTHER RETURN OF PRODUCTS PURCHASED FROM ANY THIRD PARTY. It's amazing what a difference amobility product can make to a person's life. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
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